Onboarding Specialist

5 months ago

Fortitude Valley, Australia Global Payments Full time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

**About Us**

Through local expertise and global scale, we at **Global Payments **Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.

As pioneers within the Australia and New Zealand payments landscape, **Eway **is a leading business-to-business ecommerce provider and **Ezidebit **a digital recurring business-to-consumer payments.

**About the Role**

The **Onboarding Specialist **is critical in the efficient onboarding new customers to our Ezidebit and Eway brands. You will take ownership of the initial phase of the customer journey, providing excellent customer service and ensuring a smooth onboarding experience to promote a positive customer activation and retention.

Your key responsibilities will include:

- Set up new merchant accounts for both Eway and Ezidebt brands;
- Accurately complete compliance checks before submitting to the Credit and Risk team; Provide ongoing customer support throughout the onboarding process and action any requests from existing merchant accounts.

**About You**

You are a customer centric, self-starter who thrives in a fast paced, process driven environment. You manage your time well and can think outside the box to overcome challenges, while maintaining a positive customer journey experience.

You’ll also bring:

- Experience in a highly compliant, service delivery environment;
- Excellent verbal and written communication skills;
- Presentation and negotiation experience in a customer facing environment;
- High attention to detail and problem solving skills;
- Ability to build and maintain interpersonal relationships with both internal and external stakeholders;
- A strong commitment to achievement and delivery in a consistently developing environment.

**Our Benefits**

**We want you to be you At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured.**

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a **flexible working **rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of **wellbeing resources **we offer, use your breaks and your leave including **Birthday Leave.**

We provide a first class **employee assistance program **that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer **12 weeks paid parental leave **for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for **Extravaganza and Team Appreciation Days **, plus fun activities brought to you by our social committees.

We like to shout at each other, not literally but via **Reward and Recognition Programs **such as Shout Outs - recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two **Days of Service **each year to volunteer in a cause that matters most to them.

Other benefits available include **salary sacrifice **, **study leave **and an **Employee Stock Purchase Plan **.

**Ready to Apply?**

**_#LI-HYBRID _**

Global Payments Inc. is an equal opportunity employer.

  • Onboarding Specialist

    5 months ago

    Fortitude Valley, Australia Global Payments (Beamery) Full time

    **Description**: **About Us** Through local expertise and global scale, we at **Global Payments** Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman. Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and...

  • Onboarding Specialist

    5 months ago

    Fortitude Valley, Australia Global Payments (Beamery) Full time

    **Description**: **About Us** Through local expertise and global scale, we at **Global Payments** Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman. Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and...

  • Onboarding Specialist

    5 months ago

    Fortitude Valley, Australia Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • People & Culture Specialist

    4 months ago

    Fortitude Valley, Australia Codafication Full time

    **About Codafication** At Codafication we are pioneering new ways to make the world simpler. We are an award-winning, Fortitude Valley based tech scale-up that provide elegant digital transformation solutions to leading and global brands in Insurance, Construction, Financial Services and more. We are dedicated to helping businesses modernise their...

  • HR Operations Specialist

    2 months ago

    Fortitude Valley, Queensland, Australia HITACHI ENERGY AUSTRALIA PTY LTD Full time

    About the Role:HITACHI ENERGY AUSTRALIA PTY LTD is seeking an experienced HR Operations Specialist to join our team. As an HR Operations Specialist, you will be responsible for delivering high-quality HR services to our employees, managers, and stakeholders.Key Responsibilities:Execute and deliver assigned HR services according to defined service level...

  • HR Operations Specialist

    1 week ago

    Fortitude Valley, Queensland, Australia HITACHI ENERGY AUSTRALIA PTY LTD Full time

    Job Summary:We are seeking an experienced HR Operations Specialist to join our team at HITACHI ENERGY AUSTRALIA PTY LTD. The successful candidate will be responsible for delivering high-quality HR services to our internal customers, ensuring timely and accurate processing of HR requests, and maintaining a high level of data quality and accuracy in our...

  • Talent Acquisition Specialist

    5 months ago

    Fortitude Valley, Australia u&u Recruitment Partners Full time

    The Organisation This is an opportunity that doesn't come around too often, to work with an organisation that is developing 'market first' projects and services in the agriculture industry. This business is growing rapidly and disrupting the market not only here in Queensland, but with growth in other parts of the globe. This is a business with energy and...

  • Change Management Specialist

    1 week ago

    Fortitude Valley, Queensland, Australia Urban Utilities Full time

    About the RoleWe are seeking an experienced Change Management Specialist to join our Service Delivery team. As a key member of our Transition project team, you will be responsible for developing comprehensive change management plans and materials for the onboarding program, transitioning current maintenance contracts to the new One System for Maintenance...

  • Culture and Engagement Specialist

    4 months ago

    Fortitude Valley, Australia Cancer Council Queensland Full time

    **Culture and Engagement Specialist** **About Us** For over 60 years, Cancer Council Queensland’s pioneering work has helped save thousands of lives and has improved the quality of life for people living with cancer. Our mission is to lead Queenslanders in a partnership against cancer. Cancer Council Queensland raises funds that are dedicated to...

  • Change Management Specialist

    3 weeks ago

    Fortitude Valley, Queensland, Australia Urban Utilities Full time

    About the RoleWe are seeking an experienced Change Analyst to join our Service Delivery group in a newly formed Transition project team. The successful candidate will support the Transition Manager and Leads in developing comprehensive change management plans and materials for the onboarding program, transitioning current maintenance contracts to the new One...

  • Account Manager

    5 months ago

    Fortitude Valley, Australia Global Payments (Beamery) Full time

    **Description**: **About Us** Through local expertise and global scale, we at **Global Payments** Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman. Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and...

  • Office Manager

    5 months ago

    Fortitude Valley, Australia Empire Careers Full time

    Contact Name : Gretta Lloyd Contact Phone : 07 3231 1201 Location : Fortitude Valley Job Type : Permanent Job Salary : $85000 - $90000 per annum Fantastic opportunity for an experienced Legal Office Manager or Senior Legal Secretary to join a general practice firm located conveniently in Fortitude Valley. Our client is a well-established law firm with...

  • Account Manager

    5 months ago

    Fortitude Valley, Australia Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • People and Experience Talent Specialist

    1 month ago

    Fortitude Valley, Queensland, Australia Service Stream Full time

    About the RoleWe are seeking a highly skilled People and Experience Talent Consultant to join our team at Service Stream. As a key member of our People & Culture department, you will play a crucial role in enhancing the employee experience and driving business success.Key Responsibilities:Develop and implement programs to enhance employee engagement and...

  • Administrative Support Specialist

    1 month ago

    Fortitude Valley, Queensland, Australia PHE Pty Ltd Full time

    {"title": "Administration Assistant", "description": "About the RolePHE is seeking a committed and enthusiastic Administration Assistant to join our growing team in Brisbane on a permanent basis.This role is being offered full time from our modern Fortitude Valley office.Key ResponsibilitiesProvide administrative support to the PHE leadership teamUndertake...

  • Workplace Educator

    7 days ago

    Fortitude Valley, Queensland, Australia Catholic Healthcare Full time

    Job SummaryCatholic Healthcare is seeking a highly skilled and passionate Workplace Educator to join our team. As a Workplace Educator, you will play a vital role in delivering educational programs and initiatives to enhance employee knowledge, skills, and performance within residential aged care.Key ResponsibilitiesCoordinating and delivering the induction...

  • Workplace Educator

    3 days ago

    Fortitude Valley, Queensland, Australia Catholic Healthcare Full time

    Job SummaryCatholic Healthcare is seeking a skilled Workplace Educator to join our team. As a Workplace Educator, you will be responsible for delivering educational programs and initiatives to enhance employee knowledge, skills, and performance within residential aged care.Key ResponsibilitiesCoordinating and delivering the induction and onboarding program...

  • Human Resources Specialist

    1 week ago

    Happy Valley, South Australia Humanology Full time

    Job DescriptionWe are seeking a highly skilled and experienced Human Resources Specialist to join our team at Bethsalem Care. As a key member of our HR department, you will be responsible for providing strategic HR support to our organization, ensuring compliance with relevant laws and regulations, and developing and implementing HR policies and...

  • Staff Specialists

    4 months ago

    Hunter Valley, Australia Hunter New England Local Health District Full time

    **WE ARE RECRUITING **- **Staff Specialists and Visiting Medical Officers in Anaesthesia** **Hunter New England Local Health District** **Metro, regional or rural locations - with immediate start options** **REQ437742** **APPLY VIA eCredential** - **Armidale Hospital - Staff Specialist or Visiting Medical Officer positions**: - **Tamworth Hospital -...

  • Staff Specialists

    5 months ago

    Hunter Valley, Australia Hunter New England Local Health District Full time

    **WE ARE RECRUITING **- **Staff Specialists and Visiting Medical Officers in Anaesthesia** **Hunter New England Local Health District** **Metro, regional or rural locations - with immediate start options** **REQ437742** **APPLY VIA eCredential** - **Armidale Hospital - Staff Specialist or Visiting Medical Officer positions**: - **Tamworth Hospital -...