Adult Retail Shop Assistant

4 months ago

Fortitude Valley, Australia Matsurra Pty Ltd Full time

**Professional Retail Sales Assistant**
**Fortitude Valley**
- **Brisbane’s most successful and popular family owned Adult Store Ongoing training & development**:

- **Bonus scheme (As per KPI’s) Staff discount structure.**:

- **Full training provided | Street parking available, private parking after completion of probation period**:

- **$45,000 - $60,000 salary package incl super + Bonus scheme**

**About the Role.**

As our Retail Staff Representative, you will be expected to be competent in all areas of Adult retail, Psychology, Product knowledge and Sales - so as to provide customers with an exceptional level of service with a fun, professional demeanour. You will work autonomously at times as well as within a team during busy shifts, sometimes till 3 or 4am.

**This role requires you to**:

- Perform daily operations of the store whilst freely expressing your natural, fun (yet professional) charisma and personality.
- Offer every customer an exceptional shopping experience, where they feel every staff member treats them with more personalised attention than a VIP
- Undergo training in Product Knowledge, Sales techniques, Psychology, Social understanding of the Various Adult and Kink communities that encompass the Brisbane Area (just to name a few)
- Our comprehensive training also encompasses modules in retail service, management, sexual health, gender diversity and acceptance - and identifying, addressing and providing solutions that customers may present of their intimate and personal concerns.
- Perform Cleaning and Merchandising duties as required.
- Perform all reasonable tasks requested by the Manager or Area manager
- Perform pickup/delivery and loading/unloading of stock
- Be available to work all retail shifts, (and if rostered) Weekend evenings till 3 -4 am

**About you**
- The team are looking to welcome an upbeat person who presents extremely well, exudes a professional yet fun vibe, is non-judgemental, open-minded and comfortable working in this sector of retail.
- At least 2 years' experience in a similar role or field with a proven track record of strong sales and exceptional customer service personality.
- Your personality will be fun and easy going, your interpersonal skills impeccable and you will have the ability to relate to all spectrums of people.
- You will have the ability to work well within a team, but also be able to work autonomously.
- It is required that you be flexible and available to work nights and weekends rosters when required.

**Why join the family**
- We are most successful and popular Adult Store and Cinema in Brisbane gracing the colourful Fortitude Valley precinct since 2005.
- Our values are at the heart of everything we do; One Family, Fair Dinkum - we practice and promote a culture of honesty, empathy, discretion and servitude.
- Your days will be in a fast paced working environment that is fun - yet relaxed - meeting interesting people from all walks and demographics of the community.
- The knowledge and experience you will gain from this position shall serve you well in all aspects of your life in your future endeavours.
- We pride ourselves on our warm and welcoming customer service, our extensive depth of product and associated knowledge and having a comprehensive range of latest products at the best prices.
- Every one of our customers who enters our store is always greeted with a welcoming fun demeanour that makes them instantly at ease and committed to return to see what the next visit will entail.
- We offer great Benefits & Rewards such as;
- Profit Share bonus
- Extensive training and development throughout your career with us
- Staff discount rates on our entire range of products
- Annual Awards night, Team BBQs and many other fun social events

The hours will vary - ranging from 20 to 40 hours per week. Our pay structure is determined as per the Queensland award rates, and all of your comprehensive and structured training is fully paid.

To be considered for the position, click **APPLY NOW** below, and attach your **Resume and a Cover Letter,** detailing your work experience and suitability for the role.
A member of our HR team will be in touch shortly.

Thank you.

**Job Types**: Part-time, Casual

Pay: $28.00 - $70.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Employee discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- On call
- Overtime
- Public holidays
- Weekend availability

Supplementary Pay:

- Bonus
- Commission
- Penalty rates

**Experience**:

- retail: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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