Clinical Training Educator

5 months ago

Castle Hill, Australia The myHomecare Group Full time

Play an important role with a company who cares for our employees and clients.

When you join the myHomecare Group you will be part of a team of human resource professionals who support over 2000 employees who provide services to older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative, and passionate team who are constantly striving to get even better outcomes for our clients.

**What does the role entail?**

As a Clinical Training Educator, you will ensure the successful onboarding and integration of new employees into our operational teams. This is a dynamic role that will work with various teams to ensure our new and existing employees receive the initial and ongoing training and support to ensure they are able to deliver a high standard of quality care to our clients.
- Effective training facilitation by ensuring the smooth running of orientation and other training programs for employees.
- Ensure training programs are designed and aligned with business needs and the requirements outlined by our Quality and Risk Team.
- Evaluate and review the effectiveness of training programs.
- Ability to build, maintain and influence stakeholder relationships.
- Monitor learning performance and provide observation notes to managers on new employees to identify development areas to increase team members effectiveness to perform the role.
- Support and participate in continuous improvement and organisational capability uplift by identifying process improvements and/or new training content.
- Ownership and production of accurate documentation for business operating policies and procedures.
- Adherence to the business quality framework and Aged Care Standards.

**What will we offer you**:

- **A role with true purpose**: you will see how you are making a difference in people’s lives every day.
- **Benefits and perks**: we have a special program that rewards you with discounts to a broad range of brands.
- **Opportunity to grow**: we provide up-skilling opportunities, training and networking, to ensure you are constantly able to grow within your career with a national business.
- **Supportive team with positive culture.**

**Qualifications and Experience**:

- Clinical qualifications as a Registered Nurse with current AHPRA registration
- Certificate IV in Training and Assessment
- Prior experience in building training content and facilitation, including needs assessment, accreditation and auditing process
- Excellent communication and presentation skills, able to deliver engaging and impactful training sessions to diverse audiences
- Proficient in using learning management systems (LMS) and other e-learning platforms to deliver and track training programs
- An understanding of the Aged Care Quality Standards
- Previous experience working in an Aged Care environment (desirable)
- Tertiary qualifications in Adult Education, Business or Human Resources (desirable)
- Understanding of complex customer service environments - ideally in the health, aged care, or disability sectors (desirable)
- The right to work in Australia
- A drivers licence and car
- National police clearance or willingness to obtain (myHomecare can arrange this at no cost to you)

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