Client Care Representative

2 months ago


Toowoomba, Australia Sonova Full time

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova - develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.
- Toowoomba - Medici, AustraliaClient Care Representative - Toowoomba (Medici) - FT
- 155318- We are looking for a talented, enthusiastic, and dedicated Client Care Representative to join our clinic located in Toowoomba - Medici.**This is a full-time, fixed-term contract role, 5 days per week from Monday-Friday. Hours of work will be 8:30am - 5:00pm. This position is for six months until the end of March 2025.**

**Who are we?**
- Neurosensory is a complete hearing health care company, with 24 clinics in Queensland, New South Wales, Victoria and Tasmania. We offer an advanced range of diagnostic services and tailored hearing solutions. We believe in enriching people's lives by improving how they interact with the world around them.- We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented and passionate employees all over the world know they contribute to something greater than themselves - they create a life without limitation through the sense of hearing. Join our mission and become part of our team**What will you be doing?**
- As a Client Care Representative, you will provide an exceptional level of service to our clients and play an integral role in the day-to-day functions of the clinic. You'll be working as part of a fun and professional team dedicated to enriching the lives of our clients. Your responsibilities will include:
- Managing the appointment schedule for our audiologists, including setting and rescheduling appointments for our clients
- Greeting clients at the clinic and updating client records
- Assisting with client and ENT enquiries
- Providing basic troubleshooting and servicing for hearing devices
- Accurate billing of appointments
- Other general office duties

**What do you need to be successful in this role?**
- A passion for delivering an amazing client experience
- Excellent verbal and written communication skills and lots of patience
- Demonstrated experience working within a team environment
- Demonstrated judgement and advanced skills in the delivery of administrative services
- Excellent computer skills
- A warm, collaborative, can-do attitude
- Excellent problem solving skills
- Willingness to travel to cover sick leave and annual leave at our other Melbourne clinics from time to time.

**Why work with us?**
- You will be working as part of a dynamic and high performing team in a genuinely rewarding role with purpose and meaning.- Neurosensory believes in its people and ensures all new starters are provided with the training and support required to excel in their new role and with the opportunity to grow and develop in their role and beyond.- Plus, access to a wide range of benefits such as discounts on hearing devices, access to our online wellbeing platform, discounts and cashback from a wide range of retailers, and much more**Sound interesting?**
- If you feel that this opportunity is right for you, we would love to hear from you-
Sonova is an equal opportunity employer



  • Toowoomba, Australia Sonova Full time

    Who we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...


  • Toowoomba, Queensland, Australia McLean Care Full time

    We are seeking a highly organized and efficient Customer Service Representative to join our Home and Community Care team based in Toowoomba. The successful applicant will be responsible for undertaking reception/switchboard and clerical functions, providing support to all levels of staff in maintaining office functions, and performing administration tasks...


  • East Toowoomba, Australia National Grower Register Pty Ltd Full time

    The National Grower Register (NGR) is currently seeking a passionate individual to join our Customer Care Team as a Customer Care Representative. As a Customer Care Representative, you will play a vital role in providing exceptional support and service to our valued customers. Join our highly efficient and nimble organisation that is dedicated to delivering...


  • Toowoomba, Australia Insurance Australia Group LTD Full time

    Customer Service Representative Make a difference as a **Customer Service Representative** Join WFI, part of IAG, the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** We have an opportunity for multiple Customer Service Representatives to join our community-minded WFI family on 12 - month contract...

  • Support Worker

    5 months ago


    Toowoomba, Australia Neta Care Full time

    **Introduction**: Want to be part of something truly special? Join Neta Care and help us revolutionise the healthcare industry! Our holistic health business is all about putting people first and making healthcare accessible to all. With a state-of-the-art medical centre, a collaborative approach, and an awesome team, Neta Care is changing the game in...

  • Roster Clerk- Home

    5 months ago


    Toowoomba, Australia McLean Care Full time

    Are you good at puzzles? Are you super organised and love dealing with internal and external stakeholders? Do you love to work within a team of super organised people? Due to growth in the state McLean Care are seeking a Roster Clerk to work as part of the support team in Toowoomba, QLD. The team works on a rotating roster of shifts, starting at 6am, 7am...


  • Toowoomba, Australia Lutheran Community Care Full time

    **About us**: **Lutheran Services** is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland. Our dedicated workforce of nearly 1800 makes a difference to the lives of many people...


  • Toowoomba, Australia IAG New Zealand Full time

    Make a difference as a **Customer Service Representative** Join WFI, part of IAG, the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready? **YOUR ROLE** We have an opportunity for multiple Customer Service Representatives to join our community-minded WFI family on 12 - month contract fulltime basis. You’ll work with...

  • Support Worker

    5 months ago


    Toowoomba, Australia Lutheran Community Care Full time

    **Are you a compassionate and dedicated individual looking for an opportunity to make a real difference in the lives of others? If so, we want you to join our team as a Personal Care Worker in Home Care!** Lutheran Services, a not-for-profit organisation serving the people and communities of Queensland since 1935, is seeking a Support Worker - Personal...


  • Toowoomba, Australia Kotzur Group Full time

    We are growing, and we need your help! The **KOTZUR GROUP** of companies is a long established, successful family owned engineering/fabrication business with over 60 employees based in Toowoomba Qld and over 140 employees based in Walla Walla NSW. With clientele from all over Australia, we specialise in supplying and maintaining bulk solids storage and...


  • Toowoomba, Australia McLean Care Full time

    **Join Us in Making a Difference!** We are expanding! Due to a growing demand for support in Home & Community Care services our team is growing in the Toowoomba area. We have exciting opportunities available for people who know that caring for vulnerable people in our communities is not only a necessity but also highly rewarding. To be successful in this...

  • Home Care Employee

    5 months ago


    Toowoomba, Australia McLean Care Full time

    Looking for your next rewarding career? One where you are able to make a real difference in the lives of the elderly in your community? We have exciting opportunities available for people who know that caring for vulnerable people in our communities is not only a necessity but also highly rewarding. To be successful in this role you will need the...


  • Toowoomba City, Australia Findex Full time

    About the RoleFindex is seeking a highly motivated and experienced Client Services Officer to join our team in Toowoomba. As a Client Services Officer, you will play a critical role in ensuring timely completion of all client-related tasks, meeting internal and external service standards.Key ResponsibilitiesClient Service Delivery: Ensure timely completion...

  • Assistant in Nursing

    5 months ago


    Toowoomba, Australia Caring for You Full time

    **Assistant in Nursing (AIN) - Aged Care**: - REF: REF169 - Toowoomba QLD 4350 AU - Casual AIN's & Student Nurses in Aged Care needed We have shifts in Toowoomba and surrounding areas. Caring. Compassionate. Competent. Simply the Best. - Do you want to provide quality support and contribute to the safe care of others? - Are you ready to go into a variety...


  • Toowoomba, Australia Churches of Christ Full time

    **Churches of Christ, Operations Support Team, Kenmore - Brisbane** **Client Scheduling Officer** **Permanent, Full-time Opportunity** **About Us** For over 140 years, Churches of Christ has been a beacon of compassion and care for Australians, helping thousands live meaningful, hope-filled lives. With a dedicated team of 4,000, we’re making a...


  • Toowoomba, Australia All Care Australia Pty Ltd Full time

    Do you have an interest in managing client information systems and processes? Are you passionate about ultimately making an impact in a young person's trajectory? If your answer is yes to these questions, then this exciting role may be for you.As a Care Coordinator you will split your time between engaging with fellow leaders at our Ipswich corporate offices...


  • Toowoomba City, Australia Feros Care Full time

    ### Job Title: Community Support Worker### Job Summary:We are seeking an experienced and passionate Community Support Worker to join our team at Feros Care. As a Community Support Worker, you will play a vital role in supporting clients to achieve their health and wellbeing goals.### Key Responsibilities:* Provide personalized care services to clients,...


  • Toowoomba, Queensland, Australia Ozcare Full time

    About the RoleWe are seeking a dedicated and compassionate Client Services Assistant to join our team at Ozcare.Key Responsibilities:Assist with meal preparation and cleaning duties in the dining room, kitchen, and serving areas.Perform laundry services and cleaning tasks throughout the facility, with a focus on maintaining a safe and healthy...

  • Care Assistant

    4 weeks ago


    Toowoomba, Australia Ozcare Full time

    $32.16 per hour$1.10per km + paid travel time between clientsAccess to NFP salary packaging to increase your take home pay We have permanent part-time positions available for Care Assistants supporting our clients across Toowoomba. Your RoleAs a care assistant you'll be looking after the most important people in our organisation - our clients. Your tasks...


  • Toowoomba, Australia Artisan Aesthetic Clinics Full time

    Artisan is looking for a **Client Experience Consultant **to play a pivotal role in cultivating exceptional experiences for our clients and clinicians. As the first point of contact, you will have a natural ability to build an instant rapport and drive a desired outcome for our clients and clinic. Your keen interest in skin health will allow you to actively...