Client Services Officer

3 weeks ago

Canning Vale, Australia APM Full time

Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you’re encouraged to use your brain We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients.

Join our team of client services officers and look forward to a workplace where you can thrive while supporting people to access the employment support services that APM offers.

**Working as part of this team you’ll**:

- Handle a mix of inbound and outbound calls to confidentially register the client’s details
- Listen to the client, understand their enquiry and assist appropriately to deliver the best possible customer experience
- Use a range of systems to locate and provide accurate information to both internal departments and to clients
- Collaborate with other team members and departments to deliver optimal solutions; and
- Use empathy and communication skills to be a calm, helpful service to our clients

**Convenient, central location**

You’ll enjoy all the amenities of our modern office space and the convenience of being in a central location, easily accessible by car or public transport.

**Your weekends, are yours**

This is a full-time role, working across a rotating roster from Monday to Friday, with hours between 7am and 6pm. We can work with you to plan hours that suit your needs.

**What we’re looking for**

Call centre experience is not essential. In fact, we sometimes find that experience in other types of work like retail, sales, hospitality and corporate roles develops skills and life experience that is highly suited to this role.

To be successful, you should have:

- A positive and friendly approach to colleagues and clients
- A passion for delivering outstanding customer service
- Be a fast, autonomous worker who can work effectively alone and within a team setting; and
- Have a high level of attention to detail and resourcefulness

**About APM Group**

We’re a diverse team of over 9,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.

Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation.

When you join APM, there’s an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.

  • Client Services Officer

    1 month ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join our team of client services officers and...

  • Client Services Officer

    1 month ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join our team of client services officers and...

  • Client Services Officer

    2 weeks ago

    Canning Vale, Australia Advanced Personnel Management Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join a team of customer service officers and...

  • Client Services Officer

    2 weeks ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join our team of client services officers and look...

  • Client Services Officer

    1 week ago

    Canning Vale, Australia Advanced Personnel Management Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Working as part of this team you’ll: Handle a...

  • Client Services Officer

    1 week ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Working as part of this team you’ll: Handle a...

  • Client Services Officer

    2 weeks ago

    Canning Vale, Australia APM Full time

    About the role Working closely with your team leader and fellow team members you will have the opportunity to really help our clients improve their lives. A true passion for awesome customer service is a must and you will find you will be surrounded by like-minded people across the company. As a Client Services Officer in the APM Service Centre you will be...

  • Client Services Officer

    1 month ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain, we don't focus on call volume and time KPIs, and you're coached and encouraged to focus on delivering a quality experience for our clients. Join a team of customer service officers...

  • Client Services Officer

    1 month ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join a team of customer service officers and...

  • Client Services Officer

    2 days ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a contact centre customer service team. This is an environment where you’re **not** held to call volume and time KPI. You will be coached and encouraged to focus on delivering a quality experience for our clients participating in the Workforce Australia program. Your role will be first point of contact...

  • Client Services Officer

    4 days ago

    Morphett Vale, Australia Pearson Allied Health Services Full time

    **Job description** At our busy Allied Health Practice, we need a hand. Specifically, we need someone with admin experience and ideally someone who has worked in an allied health practice who has NDIS experience. **About Us**: Based in the Southern Suburbs of Adelaide, Pearson Allied Health Services (PAHS) specialise in providing allied health services to...

  • Client Care Coordinator

    1 week ago

    Canning Vale, Australia Early Start Australia Full time

    Join our team in **Perth** as a passionate and engaging **Client Care Coordinator** with a focus on soft sales skills. This exciting opportunity allows you to welcome new clients to the ESA family while delivering exceptional customer service to our clients and stakeholders. You’ll enjoy all the amenities of our modern lively office space and free...

  • Administration Officer

    1 month ago

    Canning Vale, Australia Staff-Net Full time

    **The Company** Our client is a long-standing West Australian family owned and operated that specializes in water management and pumping equipment providing leading-edge solutions across many significant projects in the mining, commercial, industrial, environmental, process and water infrastructure sectors both nationally and overseas. **The...

  • Customer Service Officer

    1 month ago

    Canning Vale, Australia Elgas LIMITED Full time

    Elgas LIMITED **Customer Service Officer** Canningvale (WA), Australia | req9248 **What you will enjoy doing** - You will manage all administrative aspects of customer transactions, including but not limited to; filing, updating records, banking, correspondence, price adjustments and reconciling stock transactions - You will be the main point of contact...

  • Purchasing Officer

    4 weeks ago

    Canning Vale, Australia Mining Employment Services Full time

    MES is seeking an experienced **Purchasing Officer** for a long-term contract. This is a great opportunity to work for a leading WA gold producer at the company's warehouse located in the southern suburbs of Perth. **Role Requirements**: - C-Class Drivers Licence; - Highly proficient in using Pronto software; - In-depth understanding of stores operations,...

  • Administrator - Canning Vale Wa

    7 days ago

    Canning Vale, Australia Australian Laboratory Services Full time

    Long term career opportunities - Great company culture with exceptional people - On-site parking ALS Asset Care is Australia’s largest supplier of asset reliability and integrity services. We love that we contribute to a bigger picture; with our services and solutions assisting our clients to run safe and reliable operations, maximise production and...

  • Receptionist - Canning Vale, Wa

    7 days ago

    Canning Vale, Australia Australian Laboratory Services Full time

    Full-time, permanent role in a Global business - Career development opportunities - Fantastic working environment with great company benefits ALS Asset Care is Australia’s largest supplier of asset reliability and integrity services. We love that we contribute to a bigger picture; with our services and solutions assisting our clients to run safe and...

  • Service Coordinator

    1 week ago

    Canning Vale, Australia Prime Recruitment Full time

    Prime Recruitment are looking for an exceptional **Sales/Service Scheduler & Co-ordinator** to work in a clients warehouse. **THE POSITION** - Manage a schedule for our install teams. - Provide internal sales support & help with any quoting overflow. - Provide general administrative duties within our office environment. **THE CANDIDATE - YOU!** - Simpro...

  • Customer Service/ Administration Officer

    4 weeks ago

    Canning Vale, Australia New Start Full time

    **Join an iconic business, leaders in industrial & safety supplies**: - **Working in a friendly team, with ongoing training & career development**: - **Multiple max term positions with the potential of extension or permanency** We have created a new role for an experienced **Customer Service Officer** to join our **Canning Vale WA** team! **This is an...

  • Payroll Officer

    1 week ago

    Canning Vale, Australia Pearl Recruitment Group Full time

    **_Canning vale Location_** **_Full-time, permanent_** **_Monday - Friday (8AM - 4PM)_** **_$30/hr (pending experience)_** Our client is a testing and inspection services operating in a niche sector servicing the roads, mining, and heavy industrial sectors. The company has been established for around 8 years, and due to rapid growth, they are now seeking...