See more Collapse

Clinical Operations Manager

4 weeks ago

Camberwell, Australia CardioScan Full time

**Introduction to CardioScan**

CardioScan is an Australian health innovation brand that has grown to become a global leader in cardiac monitoring solutions. We provide cardiac data and reporting to primary health practitioners in ten countries, including Australia, the US, the UK and across Asia.

We deploy cardiac equipment into the field, collect heart data and provide analysis to our customers through our innovative cloud-based software, Beatbox. What we do matters, and we strive to make a positive impact on the heart health of many by focusing on quality, accuracy and speed every time. We want to put the right data in the hands of those who need to make the decision, in a time of need.

We are continuing to enhance our clinical team and our business with thought leaders and knowledge specialists that will support our next stage of rapid growth. It’s an exciting time to join us.

**About the role**

The Clinical team is the heart of CardioScan. The Clinical Operations Manager - AU will lead and manage a team of Cardiac Physiologists and is responsible for all aspects of work on the AU Clinical Operations floor. You will work closely with all operational staff, Team Leader/s, Cardiac Physiologists, Reporting Cardiologists, and other key stakeholders within CardioScan. You will be expected to be in regular communication with the Director of Clinical Operations.

As the Clinical Operations Manager - AU, you will have a thorough understanding and in-depth knowledge of systems and workflows. You will ensure that all systems, processes, and resources are managed such that our customers are provided with an excellent Quality of Service and with strict adherence to the contractual obligations of various reporting contracts.

In collaboration with the Director of Clinical Operations, you will execute the operational strategies for the AU services including budget and resource allocation and actively lead in line with our core mission and values. You will have a hands-on approach in mentoring, providing leadership, and ensuring all goals are orientated towards the successful delivery of results to our valued customers.

**Key responsibilities**
- Oversee all aspects of the Clinical department and ensure the Quality of Service and SLA’s are exceeded for all customers
- Ensure all procedures and workflows from end to end associated with the collection of ECG, Holter, BP and other Devices utilised by Cardioscan to Report for its customer base allow for accurate and efficient processing by the Reporting Cardiologist and the operational team
- Ensure Cardioscan is consistently surpassing its contractual obligations pertaining to its SLA’s associated with Reporting
- Workload must be managed and balanced between Cardiac Physiologists and the external party so that overtime is minimised and Cardiac Physiologists’ KPIs are maximized - the role of this duty is to assist the Director of Clinical Operations to achieve this outcome
- Continuous improvement methodology must be adopted in all aspects associated with the processes and procedures determining the management of patient data on the operational floor
- Consistently improve processes and workflows by fine tuning existing systems so that client data is managed efficiently and accurately
- Consistently seek to improve the operational floor processes and workflows by assessing problem areas and incorporate solutions
- Foster strong collaborative relationships in the team and actively seek to develop an enriched cultural environment for all team members
- Develop individual and team goals and implement a plan to carry out objectives
- Ensure all team member’s contributions and productivity is in line with the expectations set out by management
- Motivate, promote, and direct operational staff to meet goals
- Maintain an open line of communication between staff and senior management
- Ensure weekly meetings are conducted and minuted
- Ensure appraisals are completed annually on all operational team members
- Undertake all other duties as directed by the Director of Clinical Operations

**Key deliverables**
- Achievement of targets and relevant individual KPI’s
- Consistent tracking of business KPI’s and objectives for the group

**About you**
- A Bachelor of Science, Certificate IV (Cardiac Physiologist) or recognised tertiary equivalent
- A minimum of 5 years’ experience in related fields of practice
- A minimum of 2 years’ experience in a Team Lead or Management role
- Results driven and goal oriented with the ability to demonstrate excellent judgment, decision-making and problem-solving skills
- Excellent people management and collaboration skills with the ability to positively connect to and work effectively with people at all levels and backgrounds
- Excellent interpersonal and communication skills to represent CardioScan in a positive manner in dealing with customers and employees
- Excellent time management and organisational skills and ability to

We have other current jobs related to this field that you can find below

  • Clinical Operations Manager

    2 weeks ago

    Camberwell, Victoria, Australia CardioScan Full time

    Reporting to: Director of Clinical OperationsDirect Reports: Clinical Team Leads Senior Cardiac Physiologists Cardiac PhysiologistsKey Stakeholders:Leadership, Country Managers, Cardiologists, Clinical, Technology, Sales & Business Development, Biomedical, HR & Finance.Location: Camberwell HQ & HQ Office hoursSalary & Benefits: Commensurate with experience |...

  • Clinical Operations Manager

    2 weeks ago

    Camberwell, Victoria, Australia CardioScan Full time

    Introduction to CardioScanCardioScan is an Australian health innovation brand that has grown to become a global leader in cardiac monitoring solutions. We provide cardiac data and reporting to primary health practitioners in ten countries, including Australia, the US, the UK and across Asia.We deploy cardiac equipment into the field, collect heart data and...

  • Clinical Operations Manager

    4 weeks ago

    Camberwell, Australia CardioScan Full time

    **Reporting to**: Director of Clinical Operations **Direct Reports**: - Clinical Team Leads - Senior Cardiac Physiologists - Cardiac Physiologists **Key Stakeholders**:Leadership, Country Managers, Cardiologists, Clinical, Technology, Sales & Business Development, Biomedical, HR & Finance. **Location**: Camberwell HQ & HQ Office hours **Salary &...

  • Clinical Operations Manager

    3 weeks ago

    Camberwell, Australia CardioScan Full time

    **About CardioScan** CardioScan is an Australian health innovation brand and MedTech company that has grown to become a Global leader in cardiac monitoring solutions. We provide cardiac data and reporting to primary health practitioners across Australia, New Zealand, the US, the UK, and Asia, through our innovative cloud-based software, Beatbox. What we do...

  • Clinic Manager

    4 weeks ago

    Camberwell, Australia National Salon & Spa Recruitment Full time

    **Clinic Manager** **Clear Skincare Clinics - Camberwell VIC** - Clinic Manager role with SO much coaching and support by your Business Development Manager. - Full time Manager role working Tuesday - Saturday. - Clinic Manager bonus program. - $32 - $40 per hour (dependent on skills & experience) permanent rate of pay + penalty rates + commissions and...

  • Clinic Manager

    2 weeks ago

    Camberwell, Victoria, Australia National Salon & Spa Recruitment Full time

    Clinic ManagerClear Skincare Clinics - Camberwell VIC Clinic Manager role with SO much coaching and support by your Business Development Manager. Full time Manager role working Tuesday Saturday. Clinic Manager bonus program.- $32 - $40 per hour (dependent on skills & experience) permanent rate of pay + penalty rates + commissions and bonuses. A truly...

  • Clinical Care Specialist Manager

    3 weeks ago

    Camberwell, Australia Regis Aged care Full time

    National “for purpose” Aged Care company - Full-time role - Melbourne Location **Summary** A rare leadership opportunity responsible for supporting and coordinating the Southern Clinical Care Specialist (CCS) Team in ensuring the delivery of the highest possible quality of resident care and clinical needs within Regis’ Homes. **How you’ll make an...

  • Clinical Services Manager

    2 weeks ago

    Camberwell, Victoria, Australia Benetas Full time

    Clinical Services ManagerBroughton Hall, CamberwellFull Time, Permanent What you do matters Are you looking for a job that truly makes a difference in the lives of others? Join Benetas and be a part of our mission to help older Victorians live their best lives.We're looking for a Clinical Services Manager to join our Camberwell Team. You'll be part of a...

  • Clinic Administrator

    3 weeks ago

    Camberwell, Australia Early Start Australia Full time

    We are currently seeking a Part Time or Full Time **Clinic Administrator** who is proactive with a positive "can-do" attitude for our clinic in **Camberwell, Victoria!** You will have the opportunity to develop and extend your administration practice in a friendly, well supported team in an organisation that values your growth, passion and skills! **About...

  • Clinic Administrator

    3 weeks ago

    Camberwell, Australia Melbourne Child Development Full time

    510888 Camberwell, VIC, Australia Full Time Part Time VIEW FAVOURITES We are currently seeking a Part Time or Full Time Clinic Administrator who is proactive with a positive "can-do" attitude for our clinic in Camberwell, Victoria! You will have the opportunity to develop and extend your administration practice in a friendly, well supported team in an...

  • Clinic Administrator

    2 weeks ago

    Camberwell, Victoria, Australia Melbourne Child Development Full time

    510888Camberwell, VIC, AustraliaFull TimePart TimeVIEW FAVOURITESWe are currently seeking a Part Time or Full Time Clinic Administrator who is proactive with a positive "can-do" attitude for our clinic in Camberwell, VictoriaYou will have the opportunity to develop and extend your administration practice in a friendly, well supported team in an organisation...

  • People Operations Manager

    4 weeks ago

    Camberwell, Australia Australian Pharmaceutical Industries Full time

    Australian Pharmaceutical Industries Limited (API) is one of Australia's leading pharmaceutical distributors and fastest growing health and beauty retailers. API is the foundational asset of the Wesfarmers Health Division, and is the parent company of Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice and Clear Skincare Clinics. Our services...

  • People Operations Manager

    2 weeks ago

    Camberwell, Victoria, Australia Australian Pharmaceutical Industries Full time

    Australian Pharmaceutical Industries Limited (API) is one of Australia's leading pharmaceutical distributors and fastest growing health and beauty retailers. API is the foundational asset of the Wesfarmers Health Division, and is the parent company of Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice and Clear Skincare Clinics. Our services...

  • Business Partner

    3 weeks ago

    Camberwell, Australia Baptcare Full time

    Business Partner- Clinical Governance & Systems Improvement Permanent – Full Time Camberwell, VIC   About Us At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of...

  • People Operations Advisor

    2 weeks ago

    Camberwell, Victoria, Australia Australian Pharmaceutical Industries Full time

    About Us:Australian Pharmaceutical Industries Limited (API) is one of Australia's leading pharmaceutical distributors and fastest growing health and beauty retailers. API is the foundational asset of the Wesfarmers Health Division, and is the parent company of Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice and Clear Skincare Clinics (CSC). Our...

  • Loyalty Program Operations Lead

    4 weeks ago

    Camberwell, Australia Australian Pharmaceutical Industries Full time

    **About Us**: Australian Pharmaceutical Industries Limited (API) is one of Australia's leading pharmaceutical distributors and fastest growing health and beauty retailers. API is the foundational asset of the Wesfarmers Health Division, and is the parent company of Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice and Clear Skincare Clinics...

  • Loyalty Program Operations Lead

    2 weeks ago

    Camberwell, Victoria, Australia Australian Pharmaceutical Industries Full time

    About Us:Australian Pharmaceutical Industries Limited (API) is one of Australia's leading pharmaceutical distributors and fastest growing health and beauty retailers. API is the foundational asset of the Wesfarmers Health Division, and is the parent company of Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice and Clear Skincare Clinics (CSC). Our...

  • Assistant Practice Manager

    2 months ago

    Camberwell, Australia Family Doctor Full time

    **The Organisation** **Camberwell Junction Medical Clinic** is located in Camberwell. Part of the Family Doctor network of GP owned and operated medical practices, Camberwell Junction Medical Clinic is committed to providing high quality health care for our patients and offers a wide range of medical and allied services to the community. **The...

  • People Advisory Manager

    2 weeks ago

    Camberwell, Victoria, Australia Australian Pharmaceutical Industries Full time

    About Us:Australian Pharmaceutical Industries Limited (API) is one of Australia's leading pharmaceutical distributors and fastest growing health and beauty retailers. API is the foundational asset of the Wesfarmers Health Division, and is the parent company of Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice and Clear Skincare Clinics (CSC). Our...

  • Project Manager

    2 months ago

    Camberwell, Australia coles Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. About the team   Central Operations keeps our business...