Customer Service Officer

2 weeks ago


Point Cook, Australia Jump Swim Schools Point Cook Full time

Jump was founded with the specific purpose: to create a better opportunity for babies, infants and children to learn to swim in a clean, modern and private indoor facility away from the crowds and distractions of the bigger learn to swim centres. Combine this with small class sizes, warm water and a teaching program supported by our 3 pillared teaching philosophy of Prepare, Instruct and Praise, you will lead a team delivering the best learn to swim model to allow children to progress and enjoy their learn to swim journey.

We are looking for a suitably qualified and experienced Customer Service Officer who is looking for a rewarding and fulfilling role to join us at Jump Swim Schools Point Cook. Reporting to the Manager, this role will be responsible for maintaining operational safety and statutory compliance when on shift. A vibrant and confident personality with a positive and results orientated focus is a must.

Responsibilities will include:

- Customer Experience
- Aquatic safety and Plant operations
- Workplace Health and Safety
- Managing aspects of the new membership process; actively generating new business leads, handle day to day phone and walk in enquiries

You must hold a current first aid certificate and Working with Children Check.

Variety of shifts available. Sunday AM (8:30AM-1:00PM) essential.

**Essential**
- Minimum 1 year experience in a similar customer service role
- Current First Aid Certificate
- Current CPR Certificate
- Working with Children Check

**Desirable**
- Excellent oral and written communication skills
- Excellent computer skills
- Ability to work autonomously and to make independent decisions
- Highly developed problem-solving skills
- Ability to communicate at all levels
- Austswim or Swim Australia accreditation

**Job Type**: Casual

**Salary**: $28.00 - $31.50 per hour

Schedule:

- Afternoon shift
- Monday to Friday
- Morning shift
- Weekend availability

COVID-19 considerations:
Covid Safe plan in place

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Point Cook, Australia Jump Swim Schools Point Cook Full time

    Jump! was founded with the specific purpose: to create a better opportunity for babies, infants and children to learn to swim in a clean, modern and private indoor facility away from the crowds and distractions of the bigger learn to swim centres. Combine this with small class sizes, warm water and a teaching program supported by our 3 pillared teaching...


  • Point Cook, Australia Homestyle Aged Care Full time

    About Homestyle Aged Care Homestyle has cared for older Victorians for over 30 years. With 10 quality homes we pride ourselves on providing the best care possible in a safe and supportive environment. For residents in our care, we want Homestyle to be the best alternative to being at home. Our Vision is to provide quality of care and excellence in all we do...

  • Customer Service

    1 week ago


    Taren Point, Australia Riello UPS Australia Full time

    In addition to its UPS products, Riello UPS also offers a comprehensive range of services, including installation, commissioning, maintenance, and remote monitoring. This ensures that customers can have their power protection needs met from start to finish, with mínimal downtime and maximum efficiency. Overall, Riello UPS's commitment to innovation,...

  • Food and Service

    16 hours ago


    Point Cook, Australia Tribeca Village Fish and Chips Full time

    Customer Service, Food Preperation And basic cooking skills. All types of positions available. **Job Types**: Part-time, Casual **Salary**: $18.00 - $26.00 per hour Schedule: - Day shift - Evening shift COVID-19 considerations: Basic precautions in place. Ability to commute/relocate: - Point Cook, VIC 3030: Reliably commute or planning to relocate...


  • Potts Point, Australia A.Royale Co Full time

    Customer Service AssistantContract | Potts Point, NSWA.Royale is looking for a Customer Service Assistant to join our team!Working as part of a small team, at our Potts Point office, this role is great for someone who enjoys working in a fast-paced, open plan environment with plenty of interaction across our customers, distributors & colleagues within the...


  • Point Cook, Australia Little Real Estate Full time

    A supportive, FUN team environment - Ongoing training and support from our operational excellence team - Opportunities for career progression & development **The Role** An exciting opportunity to be apart of a change-making team in the industry. This existing role has a brand new focus for Little. We have generated a team of Property Service Assistants...

  • Customer Service

    5 days ago


    Taren Point, Australia Recruitment Edge Full time

    **Main responsibilities will include**: ‒ Respond to inbound calls and enquiries ‒ Provide customers with product, service and dealership information ‒ Update the CRM system and ensure quality data capture ‒ Perform outbound call campaigns ‒ Monitor social media channels and respond to customer enquiries and comments ‒ Log calls and assist...

  • Internal Sales

    1 week ago


    Taren Point, Australia Southside Staffing Solutions Full time

    **THE COMPANY**: Australian owned and operated hire business located at Taren Point. **THE POSITION**: Due to growth and expansion this opportunity if full of variety and excitement ensuring customers experience a fantastic journey. Join a great team that is rewarding and offers job satisfaction. **RESPONSIBILITIES**: - Customer service, products not...


  • Point Cook, Australia The Little Group Full time

    **Description**: Being apart of the Little Real Estate team means that your opportunities for career and personal progression are endless. As Australia’s largest privately owned real estate agency, our infrastructure allows you to be the best you. We invest in your development through dedicated training programs, cross-departmental career progression,...


  • Kangaroo Point, Australia Ozcare Full time

    **$32.21 per hour**: - **Full Time - fixed term appointment until 31st December 2024**: - **Kangaroo Point location** **Do you have a passion for providing an exceptional customer experience? We're looking for a self motivated, professional and enthusiastic person to join our team in the Customer Service Centre at Kangaroo Point.** **Your Role** As a...


  • Point Cook, Australia TAIBO Pty Ltd Full time

    About the role Duties and responsibilities include but not limited to - Greeting and providing support to patients - Answering phone calls and dealing with patient queries - Booking appointments and updating patient information - Dealing and assisting with doctors and Nurses - Administration support and other ad hoc duties - Processing consultation payments...

  • Admin/receptionist

    1 day ago


    Point Cook, Australia BrightMindz Academy Full time

    A tutoring business based in Point Cook is seeking an energetic & versatile administrator/assistant available weekday (Monday to Thursday) evenings starting at 3:45pm. Tasks include, but aren’t limited to: *costumer consultation to help them meet their needs *printing and sorting *generating and following up invoices *day to day support to manage and...

  • Compliance Personnel

    16 hours ago


    Point Cook, Australia Australian QC Full time

    Join Australian QC’s vibrant and credible team - Work for an employer that is committed to Superior Quality Australian QC is an Australian owned and full-scope International Certification Body. We are recognised by JAS-ANZ (Joint Accreditation System - Australia New Zealand) and FAMI-QS. We certify micro to macro-organisations, asset businesses, NDIS...

  • Pharmacy Assistant

    6 days ago


    Point Cook, Australia Chemist Warehouse Full time

    A career with endless opportunities is closer than you think!_ - Flexible working hours and competitive hourly rates - Friendly and Supportive team environment - Attractive staff discounts across all our brands and stores - Ongoing Training and Professional Development - Are you passionate about providing and delivering - **exceptional customer service**?...

  • Pharmacy Assistant

    6 days ago


    Point Cook, Australia Chemist Warehouse Full time

    A career with endless opportunities is closer than you think!_ - Flexible working hours and competitive hourly rates - Friendly and Supportive team environment - Attractive staff discounts across all our brands and stores - Ongoing Training and Professional Development - Are you passionate about providing and delivering - **exceptional customer service**?...


  • Point Cook, Australia Super Retail Group Full time

    Due to continued growth, we are recruiting for an Assistant Store Manager (Inventory Manager) Join Australia's biggest sporting team! As an Assistant Store Manager (known internally as Inventory Manager) you will be leading team members to attain excellence in back of house operations, including receiving and replenishment. We are focused on the...


  • Point Cook, Australia Rebel Full time

    Due to continued growth, we are recruiting for an Assistant Store Manager (Inventory Manager)Join Australia's biggest sporting team!As an Assistant Store Manager (known internally as Inventory Manager) you will be leading team members to attain excellence in back of house operations, including receiving and replenishment. We are focused on the customer...

  • Fish and Chips

    6 days ago


    Point Cook, Australia Tribeca Village Fish and Chips Full time

    Customer service, customer interaction, cooking, preperations. **Job Types**: Part-time, Casual Part-time hours: 10-20 per week Schedule: - Afternoon shift - Day shift - Evening shift - Monday to Friday - Public holidays - Weekend availability Ability to commute/relocate: - Point Cook, VIC 3030: Reliably commute or planning to relocate before starting...


  • Hastings Point, Australia The Station Grocer Full time

    **The Station Grocer - Hastings Point** - weekend shifts - day and afternoon shifts, 11-13 hours / week - opportunity for other shifts during the week, if interested - $30.98/hour weekday (Age 20+) - $40.42/hour weekend (Age 20+) **About You** - Fun and friendly attitude - Experience in a fast paced customer focused role - Good communication skills - Team...


  • Kangaroo Point, Australia Ozcare Full time

    $32.21 per hourFull Time - fixed term appointment until 31st December 2024Kangaroo Point location Do you have a passion for providing an exceptional customer experience? We're looking for a self motivated, professional and enthusiastic person to join our team in the Customer Service Centre at Kangaroo Point.Your RoleAs a Customer Service Consultant you will...