Dawn Shift Host at The Pancake Parlour

3 weeks ago

Malvern East, Australia The Pancake Parlour Full time

Calling all night owls The Pancake Parlour Malvern East is set to return to its iconic 24/7 trade in the coming months. We're looking for service stars who enjoy burning the midnight oil and are keen to work the overnight shift.

**We are stacked with opportunities At The Pancake Parlour we provide**:

- **Amazing discounts** on our Lovely menu items
- **Career development** - our CEO, HR Manager, Director of F&B and many of our Restaurant Managers began their careers with us as waiters, kitchen hands or Supervisors
- The opportunity to **gain valuable experience in areas like leadership**:

- learn skills that are transferable to any industry

**You will thrive in this role if you**:

- Are a natural people person with a flair for customer service
- Are a big believer in putting the customer at the heart of everything you do
- Encourage a positive and fun team culture
- Enjoy working autonomously
- Have experience working in hospitality
- Aren't afraid to get on the tools and get your hands dirty

**The Host's areas of responsibility are**:

- Ensuring that all customers receive excellent service
- They also have accountability for the following statistics on their shifts:

- Cost of wages
- Average spend per customer
- Total gross profit
- Number of up-sells and second orders

Please note that your training will take place on day and evening shifts. When we're ready to flick the switch on 24 hour trade, your shifts will predominantly be 11pm(ish) to 7am(ish).

**Job Type**: Casual

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Referral program

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Every weekend
- Flexible hours
- Monday to Friday
- Morning shift
- Night shift
- Weekend availability

Supplemental pay types:

- Penalty rates
- Tips

Work Authorisation:

- Australia (required)

Work Location: One location

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