Ndis Support Coordinator

2 weeks ago

Caboolture, Australia Your Care Hub Full time

**Support Coordinator**

**SCOPE OF ROLE**

Reporting to the Director, the Support Coordinator is responsible for providing comprehensive support coordination to participants with complex needs, behaviours of concern, medical needs, or other circumstances, or where the National Disability Insurance Agency has deemed it reasonable and necessary to fund the Support Coordination funded support in their plan.

The Support Coordinator works with these participants to resolve points of crisis, assists in risk management procedures, provides informed choice and decision making to the participants about a wide range of services and supports, interfaces with mainstream and community services and ensures a high quality of integration of service delivery for these participants.

The Support Coordinator will support people with physical, intellectual, and psychosocial disabilities to implement their NDIS plan, build on their capacity and achieve their goals

The Support Coordinator will collaborate with the participants, their families, carers and other stakeholders to develop and implement supports. The Support Coordinator will utilise their qualified expertise, knowledge and experience to guide staff and lead the delivery of innovative and person centred supports.

**DUTIES AND RESPONSIBILITIES**
- Provide Level 2 Coordination of Support.
- Contribute to team education across all areas of Your Care Hub’s Support Service.
- Qualifications and outcomes are necessary for support coordination provision, undertaking activities such as:

- Understanding the Plan
- Connecting with Supports and Services
- Designing Support Approaches
- Establish Supports
- Coaching, Refining, and Reflecting with the participant
- Targeted Support Coordination
- Crisis: Planning, Prevention, Mitigation and Action
- Building Capacity and Resilience
- Addressing Barriers
- Designing Service Plan
- Reporting to the NDIA, as applicable, including on how receiving funded Support Coordination has built the participant’s capacity
- Arrangement of work:
75% billable, 25% administration.

**KEY FUNCTIONS**
- Assist the participant to implement their NDIS plan by maximizing choice and control and engaging high quality service providers.
- Contribute reporting and participate in review processes for the NDIS participants as requested or required.
- Manage and coordinate care team requirements for the participant.
- Maintain accurate records, relevant reporting, and communication in relation to the participant and their care team.
- Provide information to the participant and their care team in the language or mode of their choice
- Ensure that conflict of interest in any implementation of supports or management of the care team and participant need is clearly documented, explained, and managed with the participant, their support network, and the organization.
- Ensure that the optimal mainstream and community supports are utilized by the participant wherever possible and ensure the participant receives value for money services when NDIS funds are spent to achieve the objectives of the participants plan.
- Maintain confidentiality of client records and information.
- Encourage service innovation, continuous improvement, and a best practice culture.
- Report to the Director on any risks that may arise in program provision that may potentially impact on the organisation.
- Participate in the development of new services as required.
- Participate in relevant committees, reference groups, forums etc as required.

**SELECTION CRITERIA**
- Successfully demonstrated experience in coordinating responsive, individualized support to participants with complex needs, behaviours of concern, medical needs, or other high-risk circumstances
- Demonstrated experience in service delivery and design for those with complex needs including where collaboration with, and accountability to multiple services is required
- A commitment to person centred and family centred practice and maximising the opportunities and support of participants with disabilities and their families within their local communities.
- Experience in external representation and risk-based decision making
- Comprehensive working knowledge of legislation, policy and service standards including NDIS, disability, mainstream and community service systems, with a commitment to working within the NDIS policy and funding framework.
- Evidence of a commitment to ongoing learning and innovation in developing and evolving practice and service culture.
- Demonstrated commitment to implementing Your Care Hub policies and programs under the direction of the Director, and a high level of professional integrity and accountability.
- Exceptional experience in evidence based written documentation and verbal communication and negotiation skills.
- Demonstrated leadership skill and capability.
- Strong organisational skills and high levels of productivity.
- Valuing attitudes and commitment to children and adults with disa

  • Care Coordinator

    1 month ago

    Caboolture, Australia Right at Home Full time

    **Description**: About Right at Home Right at Home provides high quality in-home care and assistance to our valued clients in the Sunshine Coast, Gympie and Moreton Bay regions. Our mission is to improve the quality of life for those we serve. We provide care to those in aged care, post-operative care and people living with disabilities. Our services help...

  • Care Coordinator

    3 weeks ago

    Caboolture, Australia Right at Home Full time

    **Description**: Right at Home provides high quality in-home care and assistance to our valued clients in the Sunshine Coast, Gympie and Moreton Bay regions. Our mission is to improve the quality of life for those we serve. We provide care to those in aged care, post-operative care and people living with disabilities. Our services help clients remain safe...

  • Community Cleaner

    4 weeks ago

    Caboolture, Australia Evermore Clean and Care Full time

    **Company description** Evermore clean and care is a family orientated cleaning and NDIS company. We believe in supporting our participants by delivering reliable, quality and an easily accessible service to suit both participant and our staffs needs. **Job description** Casual cleaner for an innovative, friendly and rewarding company that promotes job...

  • Community Cleaner

    4 weeks ago

    Caboolture, Australia Evermore Clean and Care Full time

    **Company description** Evermore clean and care is a family orientated cleaning and NDIS company. We believe in supporting our participants and staff. We do this by matching our staff to clients therefore delivering reliable, quality and easily accessible cleaning services at a time that suits both participant and our staffs needs. **Job...

  • Bail Support Practitioner

    4 weeks ago

    Caboolture, Australia Kurbingui Youth Development Full time

    Full Time- Caboolture, QLD- Posted on 27 February 2023 **Kurbingui Youth and Family Development** - Kurbingui Youth Development Ltd- Caboolture, Brisbane QLD- Indigenous & Multicultural Services (Community Services & Development)- Full time- $35 - $44.99 per hour**Bail Support Practitioner - Intensive Bail Initiative (IBI)** - _Team Leader - Intensive Bail...

  • Cleaner

    4 weeks ago

    Caboolture, Australia Arcare Aged Care Full time

    **Environmental Service Assistant |Cleaning| Arcare Caboolture** - Flexible work hours - Casual Position - Competitive wages - above modern award rates! Seeking people with high level customer service skills to join our team. Form relationships that matter and build on this every day. **On Offer** - A flexible working environment to balance your life. - A...

  • Electrical Coordinator

    1 month ago

    Caboolture, Australia AKD Full time

    **AKD is a forestry products company, growing and manufacturing sustainable quality timber products. With operations across Queensland, NSW and Victoria we have 1,000 plus strong team members who are passionate about our business.** **AKD is proud of our diverse culture, that supports empowered individuals, embraces teamwork, and encourages a simple ‘can...

  • Employment Consultant Des

    4 weeks ago

    Caboolture, Australia CPL - Choice, Passion, Life Full time

    Attractive remuneration, salary package and company vehicle - Use your customer service and sales skills to change our client's lives - 2 x roles, 1 x Caboolture and 1 x Redcliffe, north of Brisbane Mylestones supports thousands of people with a disability reach their potential and find a job they love. As our new Job Development Officer (Employment...

  • Enrolled Nurse

    7 days ago

    Caboolture, Australia Arcare Aged Care Full time

    Permanent Hours available Job stability with meaningful and deeply rewarding work Promotes and Supports a Healthy Work-Life Balance Opportunities for Professional Development and Career Progression About Arcare As one of Australia’s leading aged care providers, we have 50 residences in QLD, NSW, and VIC, with more on the way! Our core focus is the...

  • Disability Services Manager

    3 weeks ago

    Caboolture, Australia Claro Aged Care and Disability Services Full time

    Who we are:We provide outstanding, customer-focused health, aged care and disability services to Australians in their own homes, and in the community via our 2 healthcare brands, Plena and ClaroClaro Aged Care and Disability Services – A leading provider of aged care and disability services across Australia. Our name ‘Claro’ comes from Latin and means...

  • Warehouse Storeperson

    1 month ago

    Caboolture, Australia Australian Crushing and Belting Group Full time

    **Warehouse Storeperson** Caboolture (QLD), Australia We have an exciting opportunity for an individual who is motivated to learn and grow with our expanding company. We are seeking a new store person to work with our warehouse team. You will be mentored, trained and provided opportunities for continual development within our company group. The position...

  • Team Administrator

    4 weeks ago

    Caboolture, Australia Charterhouse Partnership Full time

    **Team Administrator/ PA** - 7 Feb until 23 Feb - Kingsgate location - $32.80 ph inclusive of super My client is seeking a part time administrator to cover annual leave, commencing 7 Feb until 23 Feb 2023 to perform a range of administrative and secretarial duties to support wider team This role is 3 days a week **Responsibilities**: - Manage the...

  • Maintenance Supervisor

    4 weeks ago

    Caboolture, Australia AKD Full time

    **AKD is a forestry products company, growing and manufacturing sustainable quality timber products. With operations across Queensland, NSW and Victoria we have 1,000 plus strong team members who are passionate about our business!** **AKD is proud of our diverse culture, that supports empowered individuals, embraces teamwork, and encourages a simple action...

  • Indigenous Recruitment Lead

    1 week ago

    Caboolture, Australia Indigenous Workstars Full time

    Create positive change in community! Indigenous Workstars is an established organisation, born from a passion to assist local Aboriginal and Torres Strait Islander communities in a hand on, feet to the ground manner that will see our local communities' flourish. We are in search of a highly motivated Recruitment Lead to recruit for our employment-focused...

  • Construction Supervisor

    4 weeks ago

    Caboolture, Australia Plantation Homes Full time

    Fast-paced role managing quality builds - Thrive in a supportive, collaborative team environment - Be a key player and make an immediate impact Plantation Homes is proud to continue leading the way in quality, choice, affordability, and innovation, ensuring that more Queenslanders can achieve their dream of owning a home they love! As a result of our...

  • Assistant Director

    4 weeks ago

    Caboolture, Australia St Paul’s Lutheran Outside School Hours Care Full time

    **About St. Paul's Lutheran OSHC**: St. Paul's Lutheran Out of School Hours Care (OSHC) program in Caboolture is dedicated to providing a safe and nurturing environment for children outside of regular school hours. Our program offers a variety of activities and experiences that support children's social, emotional, and academic development. We are committed...

  • Supply Chain Supervisor

    1 month ago

    Caboolture, Australia Australian Crushing and Belting Group Full time

    **Exciting Opportunity**: Supply Chain Supervisor - Help Develop Our Growing Logistics Network We are a thriving Australian-owned company, with our headquarters located just north of Brisbane. Specialising in aftermarket spare parts and conveyor belting services, we cater to a diverse range of customers and industries. Since our inception in 2009, we've...