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Customer Service Opportunities

4 weeks ago

Southern Highlands, Australia Commonwealth Bank Full time

Join our Talent Community for vacancies across areas in South Coast & Southern Highlands
- No prior banking experience is required - full training will be provided

**We are seeking x3 enthusiastic customer service professionals to join our Bowral and Moss Vale branch team**

**Position 1**:

- **Moss Vale Multi-Channel Branch**
- 12 month Fixed Term contract (potential for perm)
- 33 hours per week - Monday - Friday
- Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.
- After 1pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.

**Position 2**:

- **Bowral Branch**
- Monday Friday - approximate 30 hours per week
- Permanent position

**Position 3**:

- **Bowral Branch**
- Monday Friday - approximate 20 hours per week
- Permanent position

**About you**
- To be successful in this role you’ll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.
- Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
- Excellent communication skills & the ability to articulate financial terms in a clear way
- The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
- Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
- A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

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Advertising End Date: 29/11/2024