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Outlet Assistant

2 months ago

Gold Coast, Australia WHSmith Full time

**Join our team at Doctors Orders in Gold Coast University Hospital as an Outlet Assistant**:

- **_Work as part of a great team_**:

- **_Opportunity for progression and development_**:

- **_Casual positions available with mornings & weekends_**

**About WHSmith Australia**:
WHSmith is a historic British retailer focusing on news, books and convenience, and we are proud to bring our expertise to our Australian operations. Our stores are located in some of the busiest and most exciting airports in the country, providing a dynamic and fast-paced work environment that is perfect for driven individuals who thrive on a challenge.

Fresh+ currently operate a large number of hospital cafés across NSW, QLD, and SA, providing food, beverages, and convenience retail to hospital staff and the general public.

We are looking for enthusiastic and energetic individuals who share our passion for delivering exceptional customer service and who are committed to helping our business grow and succeed.

**About the Position**:
As an outlet assistant, you'll need to be able to work in a fast-paced environment and be comfortable multitasking to ensure that our customers receive the highest level of service. You must be able to serve all customers in a timely/efficient manner whilst handling all transactions with our POS system. You must also be able to maintain a clean workspace in accordance with Fresh+ hygiene standards, whilst assisting with all front of house and back of house procedures.

You will also be responsible for a variety of tasks:

- Serve all customers in a timely, efficient, and courteous manner.
- Handle all payments according to procedure and guidelines.
- Keep all work areas (interior and exterior) clean and tidy at all times, and maintain clean equipment in accordance with Fresh+ procedures.
- Basic food preparation and coffee making
- Must have flexibility to work **early mornings (from 4am) & availability on weekends**:

- Experience working in a café or hospitality environment
- Barista experience is a must
- Passion for serving customers in a timely, friendly and efficient manner
- Knowledge of busy food outlet operations with a focus on sales and service
- Excellent communication and interpersonal skills
- Work great in a team environment
- **_Please note, only shortlisted applicants will be contacted._

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