Product Manager

1 week ago

Brisbane, Australia Bank of Queensland Full time

**About the Role**
The BOQ Group are looking for a Product Manager to join the Everyday Banking team on an 12 month fixed term contract. The role will support the strategic direction of all three brands under the BOQ Group banner which include Bank of Queensland, ME Bank and Virgin Money. The purpose of this role is to support the Head of Everyday Banking and the Senior Product Manager in delivering market leading everyday banking and savings experiences for our customers.

You will provide input into the development of Everyday Banking and Savings propositions, to ensure they are market leading, align to the needs of our target customers and achieve positive customer and commercial outcomes and be involved in the delivery andmanagement of exciting new digitalbanking propositions.

The role will be responsible for performance management of the assigned portfolios, weekly/monthly reporting, and providing insights and recommendations to the wider Everyday Banking team. You will consistently look for opportunities to improve and lift channel capability and customer experience to drive customer and business performance; whilst providing market, competitor, customer and performance insights to inform the development of the everyday banking strategy.

**About you**
To be successful in this role, we are ideally looking for a Product Manager with 1-3 years’ experience in a similar role with preference for digital retail banking. You will have had some exposure to customer and commercial accountability, with an understanding of everyday banking products. You will have experience analysing data to identify problems and opportunities, and building a case for change.

You will be able to work directly with a wide range of internal and external stakeholders to enhance our product propositions, with a sound knowledge of the operational features of Retail Banking products

Ideally, you will have some Project Management and Change Management experience on small to medium projects and an understanding of execution and delivery of change.

**About Us**
BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

**Our Benefits**
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- BUPA Corporate Plan
- Employee Assistance Program (EAP)
- A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- 5 employee diversity network groups focusing on; First Nations Reconciliation Council,Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career.
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index.

**How to Apply**

TheBank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ02835

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