Regional Support Officer

4 months ago

Melbourne, Australia HAYS Full time

Regional Support officer required for a 4-month temporary assignment - South East location
**Your new company**
An exciting opportunity to join a thriving State Government Organisation has come up for a Business Support Officer to join the team on a temporary basis for 3 months. If you are an enthusiastic individual, who thrives in fast-paced environments and experienced in a similar position, this could be an exciting opportunity to contribute to a dynamic team and gain invaluable experience from a reputable organisation.
**Your new role**You will be responsible for:

- Process and close out requests from the inbox and/or ticketing system within set timeframes.
- Redirect or escalate queries as needed to provide timely solutions.
- Assisting with procurement-related tasks, including paperwork preparation for the finance team, procurement paperwork, spreadsheets, and reports for spending review, and maintaining complete records.
- Oversee business support services such as mail, couriers, stationery, catering, local travel, and ad hoc consumables, ensuring proper documentation for finance.
- Review and process catering orders, maintaining necessary paperwork for finance and following up on any issues.
- Assist the team leader with administrative tasks related to projects.
- Attend to delegated tasks and responsibilities in a professional and timely manner.
- Maintain documentation, including procedures and the intranet, conducting regular reviews and updates.
- Provide administrative support and event coordination for employee experience activities and support for organisational events.
- Develop and maintain relationships with stakeholders to deliver a high-quality, customer service-focused function.
- Provide backup support to the reception desk as needed.

**What you'll need to succeed**Previous experience in a reception role will lead you to success, as will:

- Customer Orientation: Fosters and nurtures strong relationships with clients and stakeholders.
- Problem-Solving Abilities: Applies operational guidelines, expertise, and experience to resolve issues. Searches for pertinent information, uncovers root causes, and suggests alternative solutions to customers.
- Interpersonal Proficiency: Establishes connections with others, actively empathises with their concerns, and recommends suitable actions based on individual requirements.
- Team Collaboration: Works effectively within the team to meet work plan goals.
- Technical Skills: Possesses intermediate proficiency with Microsoft Suite and the capacity to quickly learn new systems.
- Adaptability: Flexibly adjust to shifting priorities.

**What you'll get in return**
In return for your dedication and hard work, you will receive:

- Fantastic company culture
- Flexible working arrangements
- Competitive hourly rate that is paid weekly
- Experience working within a state government organisation

What you need to do now
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply#2881711

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