Program Analyst

2 months ago

Melbourne, Australia Transurban Full time

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.

About the role

We’re seeking a Program Analyst to support the Program Manager and Business Leads to ensure the ‘Customer’ projects are effectively governed and reported on, to ensure established processes are adhered to and to identify areas for improvement.

You’ll join an innovative team, who are resourceful, supportive and work collaboratively

As our Program Analyst - Customer, you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work.

Day-to-day, you will:

- Deliver and/or facilitate a range of program support functions within the Customer & Technology (C&T) Customer Program, to ensure the achievement of best practice Program and Project Management, and alignment to enterprise governance and administrative processes.
- Provision of all required program support functions including but not limited to program financial management, program and project administration, program and project change control, program governance, quality assurance, risks/issues/dependency management, development, and alignment of program standards with enterprise standards, and support for vendor management.
- Assist with EPMO governance requirements for ‘Customer’ projects to ensure adherence to EPMO Governance Processes.
- Support the Program Manager/Business Leads/ Head of Technology Portfolio Delivery in managing and reporting on the overall Program financials against allocated budgets for ‘Customer’.
- Assist with ensuring the C&T ‘Enterprise Roadmap’ is updated and reflective of the changes occurring within the Customer Experience portfolio.
- Assist with project managing smaller scaled projects as and when required by managing scope, budget and timelines in line with the EPMO governance framework and processes.
- Accountable for ensuring the appropriate ‘Change Control’ process is followed for Customer projects.
- Attend Customer Project Steering Committees and record minutes.

This role will suit someone with a curious mind and transferrable skills and experiences, including:

- Strong problem solving skills and robust analytical, logical and problem-solving (reasoning) skills, attention to detail, and proficiency in the “office toolset” (MS Word, MS PowerPoint, MS Excel and MS Project).
- Able to handle the challenges of a varied role in a dynamic organisation
- Self-motivated with good organisational skills
- Good interpersonal skills (written & oral) with the ability to deal effectively with personnel at all levels
- Demonstrated experience providing governance to projects using scaled agile methodologies.
- Demonstrated understanding of project and business financial management principles (OPEX, CAPEX, forecasting, estimating, cost benefit analysis, etc.)

With a career at Transurban, you’ll enjoy a range of benefits, including:

- A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year
- 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well
- Learning and development opportunities to support your career interests
- Health and well-being support—access to Headspace and our EAP program, wellness facilities, and more
- Share offers and insurance benefits
- Social activities, community give-back programs and paid volunteer days

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience - whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.


**Job Type**:
Permanent

Closing Date:
15-July-2023 0:00

Please note: The closing date reflects the time zone of the Primary Location for this job posting.

Primary Location:
Melbourne CBD & Inner Suburbs Melbourne VIC

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