Policy Adviser

4 weeks ago

Docklands, Australia Medibank Full time

**The Opportunity**

Reporting to the Manager, Fund Policy, the Policy Advisor is responsible for administering the Medibank and ahm Fund Rules, associated fund policies and supporting collateral, to ensure that they support the needs of the business and are clear, consistent and customer centric.

**Your Impact**

**About You**
- Analytical and research skills including a proven ability to identify and analyse options to address a business problem and recommend a preferred approach.
- Demonstrated ability to collaborate effectively with a range of internal stakeholders to build ‘buy in’ and achieve desired outcomes.
- High attention to detail and industry knowledge
- Skill in planning, organising and managing high workload and conflicting priorities.
- Knowledge and understanding of the private health insurance legislative framework that a private health insurer must operate in, or ability to quickly acquire this knowledge is highly desirable.

**What we see your BAU as**:

- Ensuring Medibank’s fund rules and policies enable positive customer experiences, are consistently understood and applied by frontline employees, comply with all regulatory requirements and also protect the business’s commercial interests.
- Conducting reviews and providing approval for all customer-facing information and collateral including cover summaries, sales brochures, website content, letters and other member communications.
- Identifying opportunities to enhance the customer experience and support the implementation of continuous improvement initiatives through our fund rules and policies.
- Guiding the business through regulatory changes which impact the design and functionality of our health insurance products.

**A career with us**

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working - Collaboration, Connection and Concentration - help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more, click here.

**To start small and impact bigger.

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