Melbourne Based Client Service Representative

2 weeks ago


Melbourne, Australia Keegan Adams Full time

Circa $70,000 package
- Melbourne Office
- Sociable Team | Hybrid Working Model

to Our client is a
**leading Australian Fund Manager** with a strong reputation in the industry. They are an ASX listed company and have a sociable, high performing culture.

The role is working with and dealing with queries from their banking clients. You will be responsible for answering queries and working in a team to action solutions whilst delivering top customer service.

**The scope of your role will include the following.**
- Assist customers with their **banking needs and enquiries**:

- Handle all calls in line with Call Handling, No Advice and Privacy guidelines
- Maintain accuracy and integrity of customer data
- Contribute to the ongoing management of team knowledge
- Identify and **escalate priority issues**:

- Direct enquiries to the most appropriate resource as appropriate
- Provide support and work with other teams as necessary
- Attendance at and constructive participation in meetings and training
- Providing excellent customer service, in a friendly and professional nature

**To be successful in this role you must have previous banking experience and an RG146 tier 2 accreditations is desired.**

**Skills and experience**:

- RG146 (Tier 2) Financial Services - FNSASIC301 and FNSASIC302
- Retail banking experience preferred, in either contact centre or retail branch
- Understanding of retail banking and products
- Minimum 12 months customer service experience
- Confident and professional verbal and written communication skills
- Demonstrated success working in a team
- Awareness of customer service principles and practices

In return, you will be working with a
**very friendly team **with a
**supportive manager** who will assist in your personal development and help you achieve your long-term career goals over time.

We are interviewing immediately. Please send your up-to-date CV via the
**APPLY** link on this website and call
**Francesca Mackenzie** on
**0482070036** for a confidential discussion.

This is an initial 6-month contract, with strong likelihood to extend to 12-months.



  • Melbourne, Australia Quark Expeditions Full time

    We carry the spirit of the great explorers, we Go Bold, we Go Together and Go for New. Polar travel is Quark Expeditions, and all of us at Quark Expeditions are committed to creating and delivering life-changing experiences for our clients. We draw on our unparalleled polar expertise to profoundly transform people’s sense of themselves — and of the world...


  • Melbourne, Australia Atlas Copco Australia Full time

    **Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...


  • East Melbourne, Australia Sonova Full time

    Who we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...


  • Melbourne, Australia RSM US LLP Full time

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...


  • Melbourne, Australia Accru Melbourne Full time

    On the job training and mentoring - Fantastic team. Friendly, vibrant, nuturing culture - Work life balance **The Opportunity** We are seeking administrators to join us and provide admin support to either our accounting or financial planning teams. **As well as a great, friendly environment, other benefits include**: - Exposure to variety of different...


  • Melbourne, Australia 1588 State Street Services Australia Pty Limited Full time

    SummaryThe key aspects to the role are: Client Engagement, management and servicing Staff Management Mentoring and Coaching Internal stakeholder engagement and management.What you will be responsible forAs Client Services, Vice President, you will:Proactive Client Engagement aimed at retaining existing clients, improving client satisfaction scores as well as...


  • Melbourne, Australia SS&C Technologies Full time

    PA45252241 Client Solutions Representative SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000...


  • Melbourne, Australia Boral Full time

    Do you want to be a subject-matter expert for an industry leader?  We are looking for YOU, an enthusiastic customer-focused individual, to join our team as an In-house Inside Sales Representative within our growing Concrete division based in our Port Melbourne office. Your day will involve:  Conduct outbound and inbound sales calls to...


  • Melbourne, Australia IQVIA Full time

    Become a Part of Our Team as a Medical Sales Representative! Are you driven by the desire to contribute positively to healthcare? Are you comfortable and energized in a fast-moving setting? Come aboard as a Medical Sales Representative on a 12-month contract with our client, a renowned global Pharma Company known for nurturing their staff. Who We Are: ...


  • North Melbourne, Australia The Lost Dogs Home Full time

    **Job Overview**: **Work type**: Part Time**Location**: North Melbourne**Job type**: Veterinary Services**Date posted**: 22 Feb 2024 AUS Eastern Daylight Time**Applications close**: 10 Mar 2024 AUS Eastern Daylight Time **Part Time Client Care Representative (48 hours per fortnight)** **About us** The Lost Dogs’ Home is one of Australia’s most iconic...


  • Melbourne, Australia SS&C Technologies Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

  • Customer Service

    4 weeks ago


    Melbourne, Australia TRS Resourcing Full time

    $55,000 - $65,000 + Super Full Time - Immediate start - Career progression **Customer Service / Warehousing Representative** TRS Resourcing is seeking a Customer Support / Warehousing Representative for our logistics client in Altona North, Melbourne. This permanent full-time role offers a salary range of $55,000 - $65,000 + Super. **Key...


  • North Melbourne, Australia Kwik Kopy North Melbourne Full time

    About this role: - As our representative, you would be organising sales visits, promoting our range of printing services and products by engaging with local businesses in the area. - We are seeking an individual with a friendly, outgoing personality, good presentation, and excellent communication skills to work 3 days per week for our North Melbourne...


  • Melbourne, Australia Pinsent Masons Full time

    **The Opportunity** We have an exciting opportunity for a Client Services Assistant to join our Melbourne office. This role is responsible for running Front of House/Reception as well as the workplace function, ensuring that the office environment and facilities are maintained to a high standard to ensure that business needs are met. The role will job...

  • Sales Representative

    4 weeks ago


    Melbourne, Australia Superior People Recruitment Full time

    Our client is looking for an exceptional Sales Representative as a Commercial & Industrial Energy Consultant. You will play a vital role in building new business portfolio relying on your passion for sales. The ability to close phone-based as well as face-to-face sales is a critical element of this role. It is the expectation you will engage with new...


  • Melbourne, Australia Concept Recruitment Specialists Full time

    $75k - $80k pa + super + company car - 5 day roster - Permanent full time **About the client** Our client are a market leader in the oil industry, for the supply of equipment, installation of fuel systems and customer focus. They are currently looking for **2 x Service Fitter Technicians** to join their VIC team, servicing the S/E Melbourne region. **Key...


  • Melbourne, Australia Core Talent Full time

    22 Mar 2023 - VIC, Sunshine, Melbourne, Australia - Full-time - AU$85000 - AU$90000 per annum + super & OT - Manufacturing & Operations - Monday - Friday 6/7AM-2/3PM - Fill time permanent position - $85-90k + super + vehicle - Must have a minimum of 4 years Mechanical Maintenance experience from FMCG within Australia. My client, a world leading organisation...


  • Melbourne, Australia Cirka Full time

    **Clear the way for your new role in Client Management & Service Delivery!**: We are Cirka, a rapidly growing Australian business. Over the last 35 years we have developed into a multi-faceted business partner, delivering quality cleaning and facility services at international sporting events, iconic entertainment venues, premium commercial properties and...


  • Melbourne, Australia Engage Personnel Full time

    Work Closer to Home!! Role Base in South East Melbourne! - Must Have Experience in Public Practice! - Be Part of a Successful, Fun, Dedicated and Friendly Team! Our client is a highly regarded boutique accounting practice based in South East Melbourne. They have a relaxed, friendly culture and a solid client base including some large, complex businesses and...


  • Melbourne, Australia IQVIA Full time

    IQVIA is currently looking for a GP Sales Representative to promote diabetes products with one of our clients on a 6 month fixed term contract. In this challenging and rewarding role, your key responsibilities include working within a dedicated sales team, managing your territory sales and product portfolio. This role is Melbourne based covering the North...