Patient Services Officer

4 weeks ago

Malvern, Australia GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Your life’s best work

We have an exciting opportunity for a Part time Patient Services Officer (Medical Receptionist) to grow their career within GenesisCare at our Malvern-Cabrini Hospital Clinic.

More specifically, you will:

- Work efficiently in a fast-paced administrative role where customer focus remains the top priority.
- Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone.
- Adapt to and manage an environment where there is ongoing change and competing priorities.
- Book and confirm patients for appointments and consultations.
- Billing and receipting at time of appointment.
- Accurately process relevant paperwork including data entry.
- Ensure the smooth running of the clinic.
- Continuously liaise with the team to ensure efficient processes.
- Manage patient records and filing of patient notes.

We're interested in hearing from people who have
- Demonstrated ability to provide excellent patient care and customer service.
- Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.
- Proven experience to work successfully both independently and in a team environment.
- Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued.
- Exceptional phone manner and ability to handle a high volume of patient inquiries.
- High attention to detail and excellent organisational skills.
- Flexible approach to work and able to adapt in a fast-paced environment.

Benefits of joining our team:

- Internal career development opportunities globally
- Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount
- Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing global organisation
- The opportunity to work for one of the most influential healthcare providers
- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling
- Learn and grow with our award-winning development programs
- Free access to thousands of LinkedIn training courses

About GenesisCare

We are 1,300+ highly trained healthcare professionals and support staff in Australia designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 30,000 patients annually.

People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together." If you'd like to make a difference, join us at GenesisCare.

Covid 19 Vaccination Requirement

In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence against COVID-19 and comply with the requirements of the Public Health Order prior to appointment.

Applications close: COB Thursday 23rd May 2024

GenesisCare is an Equal Opportunity Employer.

  • Patient Services Officer

    2 weeks ago

    Malvern East, Victoria, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Your life's best workWe have an exciting opportunity for a Part time Patient Services Officer (Medical Receptionist) to grow their career within GenesisCare at our Malvern-Cabrini...

  • Patient Services Assistant

    3 weeks ago

    Malvern, Australia Fresenius Medical Care Full time

    To provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care. - Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement. **Key Responsibilities**: - Protects the rights of patients by adhering...

  • Medical Receptionist

    3 weeks ago

    Malvern, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are seeking a passionate Patient Services Officer (Medical Receptionist) to join our Cabrini Oncology team, which offers state of the art facilities on a...

  • Patient Services Officer

    4 days ago

    Malvern, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are seeking a passionate Patient Services Officer (Medical Receptionist) to join our Cabrini Oncology team, which offers state of the art facilities on a...

  • Patient Communications Officer

    4 weeks ago

    Malvern, Australia Cabrini Health Full time

    About Cabrini Cabrini is a Catholic charitable organisation inspired by the spirit and vision of Saint Frances Xavier Cabrini and the Missionary Sisters of the Sacred Heart of Jesus. This order was founded by Saint Frances Xavier Cabrini who was canonised in 1946 and later proclaimed Universal Patron Saint of Immigrants. We are a community of care, reaching...

  • Patient Services Assistant

    3 weeks ago

    Malvern, Australia Fresenius Medical Care, Asia Pacific Full time

    To provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care.  Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement. Key Responsibilities:  Protects the rights of patients by adhering...

  • Patient Services Assistant

    1 week ago

    Malvern, Australia Cabrini Health Full time

    Patient Services Assistant Ongoing and casual positions available Cabrini Malvern & Brighton Hospitals, Elsternwick Womens Mental Health Centre Cabrini offers: - Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits- Attractive remuneration with guaranteed annual increases + 12% superannuation +...

  • Patient Services Administrator

    4 weeks ago

    Malvern, Australia Cabrini Health Full time

    Patient Services Assistant Permanent Full Time position Cabrini Malvern & Brighton Hospitals, Elsternwick Womens Mental Health Centre Cabrini offers: - Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits- Attractive remuneration with guaranteed annual increases + 12% superannuation + 17.5% leave...

  • Patient Services Assistant

    4 weeks ago

    Malvern, Australia Cabrini Health Full time

    Casual positions Cabrini Malvern, Cabrini Day Oncology, Cabrini 24hr Emergency Department, and Cabrini Brighton Cabrini offers.- Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits.- Rewarding career growth opportunities- Myki Commuter discounted fares How you will make an impact The Patient Services Assistant...

  • Patient Transport Officer

    2 weeks ago

    Malvern East, Victoria, Australia Cabrini Health Full time

    Patient Transport OfficerPermanent part-time positionCabrini MalvernCabrini offers- Salary packaging up to $15,900 tax free each year, plus $2650 meal & entertainment card benefits- Rewarding career growth opportunities- Attractive hourly rates + 12% Super + 17% leave loading- Vibrant Malvern location, close to public transport- Myki Commuter discounted...

  • Patient Food Service Assistant

    4 weeks ago

    Malvern, Australia Cabrini Health Full time

    Patient Food Service Assistant Casual position Cabrini Malvern $31.05ph (includes casual loading) Cabrini offers: - Tax savings - Salary Packaging up to $15,900 tax free each year, plus $2,650 meal & entertainment card benefits- Rewarding career growth opportunities- Attractive hourly rates + 12% Super + 17.5% leave loading- Located close to public...

  • Patient Food Service Assistant

    4 weeks ago

    Malvern, Australia Cabrini Health Full time

    Patient Food Service Assistant Casual position Cabrini Malvern $31.05ph (includes casual loading) Cabrini offers: - Tax savings - Salary Packaging up to $15,900 tax free each year, plus $2,650 meal & entertainment card benefits- Rewarding career growth opportunities- Attractive hourly rates + 12% Super + 17.5% leave loading- Located close to public...

  • Patient Food Services Assistant

    3 weeks ago

    Malvern, Australia Cabrini Health Full time

    Patient Food Services Assistant Casual position Cabrini Malvern Cabrini offers: - Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits- Attractive remuneration with guaranteed annual increases + 12% superannuation + 17.5% leave loading- Vibrant Malvern locations close to public transport with...

  • Patient Communications Officer

    2 weeks ago

    Malvern East, Victoria, Australia Cabrini Health Full time

    About CabriniCabrini is a Catholic charitable organisation inspired by the spirit and vision of Saint Frances Xavier Cabrini and the Missionary Sisters of the Sacred Heart of Jesus. This order was founded by Saint Frances Xavier Cabrini who was canonised in 1946 and later proclaimed Universal Patron Saint of Immigrants. We are a community of care, reaching...

  • Patient Services Administrator

    2 weeks ago

    Malvern East, Victoria, Australia Cabrini Health Full time

    Patient Services AssistantPermanent Full Time positionCabrini Malvern & Brighton Hospitals, Elsternwick Womens Mental Health CentreCabrini offers: Tax savings Salary packaging up to $15,900 taxfree each year, plus $2650 meal & entertainment card benefits Attractive remuneration with guaranteed annual increases + 12% superannuation + 17.5% leave loading...

  • Patient Services Assistant

    2 weeks ago

    Malvern East, Victoria, Australia Cabrini Health Full time

    Casual positionsCabrini Malvern, Cabrini Day Oncology, Cabrini 24hr Emergency Department, and Cabrini BrightonCabrini offers.- Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits.- Rewarding career growth opportunities- Myki Commuter discounted faresHow you will make an impactThe Patient Services Assistant...

  • Customer Service Officer

    1 week ago

    Malvern, Australia Cabrini Health Full time

    Customer Service Officer - Switchboard and customer-facing enquiries Casual position Cabrini Malvern, Brighton Cabrini offers: - Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits- Attractive remuneration with guaranteed annual increases + 12% superannuation + 17.5% leave loading- Located close...

  • Customer Service Officer

    1 week ago

    Malvern, Australia Cabrini Health Full time

    Customer Service Officer - Switchboard and customer-facing enquiries - Casual position - Cabrini Malvern - Salary: $35.80ph (incl. cas loading) - Cabrini offers: - Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits- Attractive remuneration with guaranteed annual increases + superannuation + 17.5%...

  • Customer Service Officer

    1 week ago

    Malvern, Australia Cabrini Health Full time

    Customer Service Officer - Switchboard and customer-facing enquiries Casual position Cabrini offers.- Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits.- Rewarding career growth opportunities- Work across multiple sites - Cabrini Brighton & Malvern How you will make an impact This Customer Service Officer...

  • Patient Food Service Assistant

    2 weeks ago

    Malvern East, Victoria, Australia Cabrini Health Full time

    Patient Food Service AssistantCasual positionCabrini Malvern$31.05ph (includes casual loading)Cabrini offers: Tax savings Salary Packaging up to $15,900 tax free each year, plus $2,650 meal & entertainment card benefits Rewarding career growth opportunities Attractive hourly rates + 12% Super + 17.5% leave loading Located close to public transport with...