Repair Technicians

2 months ago

Lidcombe, Australia Fujitsu Full time

About the job Repair Technicians
- **Work with a close knit, collaborative team with a wealth of experience**:

- **Permanent opportunities available**:

- ** Work for a global brand.**

**We are Fujitsu**
We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

**About the Role**

We are currently seeking **Repair Technicians** for our Lidcombe Facility. These roles are primary responsible for fixing and repairing parts and hardware for Fujitsu Clients. These roles are onsite Monday to Friday with options around start and finish times to accommodate your lifestyle.

Furthermore, this role will see you be responsible for:

- Repair and service Point of Sale equipment, POS screens, scanners & label printers
- Laptops and desktops troubleshooting and repair.
- Perform component-level repairs on PCs & POS, including soldering tasks.
- Conduct hardware diagnostics, testing, repairs and staging as per customer requirement
- Replace faulty components such as motherboards, screens, keyboards, and other peripherals.
- Maintain accurate records of repairs and parts used.
- Ensure all repairs are completed to the highest standards and within specified timeframes.
- Stay up to date with the latest trends and technologies in computer repair.
- Able to follow guidelines and procedures, and coordinate with team to achieve weekly repair targets

**About you**
To succeed in this role you will have:

- Proven experience in laptop and desktop disassembly and repair, ideally at least 2-3 years experience in a similar role.
- Ability to manage escalations or urgent requirements successfully with in an SLA environment
- Strong knowledge of both Windows operating systems is nice to have.
- Ability to diagnose and troubleshoot hardware and software issues.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills and the ability to explain technical issues to non-technical customers.
- Relevant certifications (e.g., CompTIA A+, Apple Certified Mac Technician) are a plus.
- Self-starter, capable of working independently but willing to ask questions and for guidance when required
- Laser printer repair knowledge is preferred
- ServiceNow experience beneficial

Come and be part of a small team who hold a wealth of experience and tenue at Fujitsu. This role will provide ongoing development and training to allow you to continue down the technical path within the team or wider Fujitsu.

**Why Fujitsu?**

We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- We put people first. We believe in the power of diversity to drive innovation and our AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
- We offer tailored career paths across our global organisation to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best in class reward and recognition programs flexible work, volunteering leave and more.
- We live our values of aspiration, trust and empathy, all day, every day.

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