Retail Assistant

8 months ago

Bondi Junction, Australia Bright Food Asia Pacific Pty Ltd Full time

**Introduction**:
Simon Johnson is the retail face of Calendar Cheese Company, Australia’s leading importer and distributor of domestic and international specialty cheese, caviar, and premium dry goods, servicing premium retailers, restaurants & airlines, across Australia. We offer an extensive selection of quality cheeses, caviar and dry goods sourced from the best dairies, affineurs and producers around the world. In our retail stores we offer a unique shopping experience with cheese counters, and an extensive range of quality food products and homewares sourced from with-in Australia and across the globe.

**Description**:
About the Role

Exciting new opportunity at the iconic food halls at David Jones managing the Simon Johnson counters and enhancing the customer experience. Our Retail Assistants have a passion for food and customer service. They are able to demonstrate food retail experience, with an understanding of operating systems.

**Key Responsibilities**:

- Provide exceptional customer service at all times - where the customer will have a memorable and meaningful experience in our store.
- Help build the customer base through high levels of customer service and provide extensive product knowledge
- Ensure the store is clean and looking its best at all times and work areas, machinery, furniture, utensils, equipment are cleaned and well maintained
- Work within our quality assurance standards
- Stock products on shelves and label correctly
- Operate POS registers and calculate change manually if required

**Skills and Experience**:

- Prior experience in food retail will be viewed favourably
- Experience in customer service-oriented roles
- POS experience is an advantage
- Intermediate Microsoft office skills (Word, Excel, PowerPoint and outlook).
- Strong work ethic with weekend availability
- Organisational & time management capabilities with a focus on multitasking and reprioritising
- Excellent communication, both written and verbal
- Ability to work autonomously and meet deadlines
- Positive attitude, proactive and shows initiative and works well under pressure
- A can-do, team-focused attitude is essential for success
- Strong interpersonal skills - ability to liaise confidently with customers and team members - excellent customer service skills
- Attention to detail - Accurate key entry skills

**The Benefits**:

- Superb company culture
- Supportive management
- Competitive remuneration
- Ongoing training and professional development
- Parental Leave
- Service Recognition Program
- Monthly product allowance and employee discounts
- Employee Assistance Program (EAP)
- Plenty of other perks

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