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Food and Beverage Outlets Manager
2 weeks ago
A Food and Beverage Outlet Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
**What will I be doing?**
As an Food and Beverage Outlet Manager, you will be responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. An Food and Beverage Outlet Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Oversee operations of Food and Beverage outlets with particular focus on Caffe Cino, breakfast, In Room Dining and mini bar operations
- Maintain exceptional levels of customer service
- Recruit, manage, train, and develop the team
- Assist with annual and mid-year appraisals with team members under your responsibility
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines
- Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures
- Develop menus with other members of Food and Beverage team
- Accountable for monthly stock takes
- Incentivise team members to maximize sales and revenue
- Deputise for the Food and Beverage manager in their absence
- Comply with hotel security, fire regulations and all health and safety legislation
- Assist other departments wherever necessary and maintain good working relationships
**What are we looking for?**
An Food and Beverage Outlet Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous Food and Beverage Management or Supervisory experience
- Knowledge of Financial Systems
- Flexibility to respond to a range of work situations
- Committed to delivering high levels of customer service
- Positive attitude
- Good communication skills
- Flexibility to respond to a range of different work situations
- Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Willingness to develop team members and self
- Degree in Relevant Area
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Joining this award winning Great Place to Work culture means:
- Laundered uniform provided to you daily
- Free team member meals served fresh daily
- 100 discounted travel nights per year for you, your friends or family to enjoy at any of our 7000+ hotels located in 122 countries and territories around the world
- Food & Beverage discounts (25-50% off) so you don't just stay when you travel but also enjoy dining experiences
- Flexibility so you can Thrive and make space for what matters most
- Working alongside an experienced and dynamic leadership team in our flagship property, this role provides an exceptional opportunity for growth and Hilton career progression
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