Head of Sales Operations

4 weeks ago


Brisbane, Australia Inchcape Full time

Are you a high performing, motivated and passionate individual? An opportunity now exists for you to join our global business Are you looking for an opportunity to be part of a passionate and supportive team, where you can grow your career with a leading global automotive company? Make the move now and come and join Keystar

**Why should you make the move to Keystar?**
- Enjoy more time doing what you love with **additional days off** including an annual Wellbeing Leave and annual Volunteering Leave each year.
- Access to our **employee benefits program** including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa**,** financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.
- Inchcape is not just about diversity; we’re about creating an inclusive culture where everyone can belong, be themselves and thrive

**What’s the opportunity?**

We are seeking an experienced and dynamic **Head of Sales Operations** to manage the execution of Keystar's strategic objectives across New and Used Vehicles, Fleet & Corporate, F&I, and Aftermarket. In this role, you will drive performance by ensuring dealership success, achieving sales targets, and delivering superior customer satisfaction.

Further to the above the duties and responsibilities will include, but are not limited to, the following:

- Lead and develop high-performing teams to achieve sales, profitability, and customer satisfaction goals.
- Ensure alignment between sales and service operations for integrated business growth.
- Execute strategic plans across all value streams, identifying new opportunities to meet customer needs.
- Oversee financial performance, managing budgets to maximize profit and efficiency.
- Foster a culture of continuous improvement, innovation, and excellence in customer experience.

**About you**
- 5+ years of automotive sales leadership experience with a deep understanding of the industry.
- Proven track record of managing high-performing teams and delivering business growth.
- Strong commercial aptitude, customer-centric focus, and exceptional problem-solving skills.
- Experience in aligning sales and aftersales functions for maximum results


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