Lending Solutions Consultant

6 months ago

Hobart, Australia MyState Limited Full time

We are seeking expressions of interest for a Lending Solutions Consultant to join the team.

As a Lending Solutions Consultant you will be responsible for developing and maintaining outstanding service standards for all aspects of internal and external customer satisfaction with a key focus in customer retention and discharges.

Specific Accountabilities
- Completing general loan securities support, including settlements, discharges, lodgement, and registration of documentation;
- Establishing loan accounts and disbursing funds on the core banking system as per contractual arrangements;
- Undertaking the processing and activities associated with loan securitisation, encompassing packaging and sale of securities.
- Manage workflow in an effective manner to meet productivity and service requirements.
- Operate within the FSRA compliance and regulatory framework and adhere to all
- compliance requirements including relevant legislation and MyState policies and procedures

Key Skills and Attributes
- High level service skills and knowledge
- Strong verbal and interpersonal skills
- Experience in dealing with complaints and conflict resolution
- Strong results orientation and the ability to work under pressure
- Demonstrated knowledge of financial services industry trends, and the generic
- Environment and how these affect financial management practices for the individual
- Demonstrated knowledge of industry codes of practice and legislation including FSRA

About Us

Oh hi We’re MyState. You might know us as Tasmania’s local bank, but our group also includes TPT Wealth. Now employing over 350 people and offering products and services all around Australia, MyState Limited is growing really quickly, both in and outside of Tassie. It’s a really exciting time to join our team.

We’re determined to do things in way they’ve never been done before, and make a real difference in the lives of our customers. We know we’re better when we’re in this together and only win when our people, customers and community win too.

Our strategy is bold and brave, and we’re growing really quickly. That means lots of failing, learning, and trying again. It takes energy and courage to chase the better every day. Does that sound like you? Could you be the next person we’re looking for?

We’re small enough to care (and really mean it), but big enough to make an impact.

The human way to bank, and the human place to work.

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