Service Delivery Executive

3 weeks ago


Adelaide CBD, Australia SA Government -DEPARTMENT OF TREASURY AND FINANCE Full time

**Department of Treasury and Finance**

**Job reference**: 537005

**Location**: 5000 - ADELAIDE

**Job status**: Long Term Contract

**Eligibility**: Open to Everyone

**The Department of Treasury and Finance | Service Delivery Executive**
- **Key executive position for a passionate proven leader who can build and drive change**:

- **Deliver a world-class, high quality shared service**:

- ** Lead and inspire with a strong customer centric ethos**

The Department of Treasury and Finance is a diverse agency providing leadership for the South Australian Government on financial management and services, and economic and fiscal policy outcomes. The agency collaborates closely with other South Australian departments to devise effective solutions for critical government challenges, while ensuring the South Australian community has access to the services that enable it to thrive.

In this newly created role (fixed 3 year term contract) the Service Delivery Executive is accountable for strategic leadership of Shared Services SA’s service delivery operations. The position is responsible for ensuring that service delivery resources are efficiently managed to deliver timely and quality services to government agency customers, within an effective control environment.

**Key responsibilities**:

- Providing effective leadership and direction to staff responsible for the professional, timely and high-quality delivery of services to client agencies.
- Coordinating and influencing the implementation of business improvement initiatives and associated change management processes across a diverse range of client agencies.
- Efficiently and effectively managing financial, physical and human resources associated with the delivery of services.
- Creating a positive organisational culture, which embraces performance, diversity and provides ongoing opportunities for staff development.
- Positively contributing to the strategic direction of Shared Services SA and the Department.
- Maintaining an effective control environment for the provision of services, including the management of strategic service delivery risks and issues.
- Providing high level advice to the Executive Director, Shared Services SA and when appropriate the Chief Services Officer, Under Treasurer and Treasurer.

**Key requirements**:

- Demonstrated experience in leading complex corporate and/or shared services functions coupled with experience in implementing business improvement and change management initiatives.
- Demonstrated expertise in the management of collaborative service delivery relationships with clients and other stakeholders.

For more information about this role, including special conditions and essential expertise, refer to the Role Statement.

**Remuneration**:
Executive (SAES- Level 1) $167, 239 - $257,291 p.a.

**Enquiries**:
Sasha Wade
Business Associate
Robert Walters
Level 19, 25 Grenfell Street Adelaide 5000
Tel: +61 8 8216 3500
Dir: +61 8 8216 3514

**Application Instructions**:
**Culture and Benefits**

The Department of Treasury and Finance actively promotes flexible working arrangements and values diversity in the workplace and is committed to having at least 50% of interviewees for each role being women. The Department of Treasury and Finance is known for high performance achieving successful and timely outcomes and are committed to making the department a great place to work.

**Applications close**: 19/06/2023 5:00 PM



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