Salesforce Functional Consultant

3 weeks ago

Sydney, Australia Innovior Full time

Innovior is a leading boutique Digital Transformation consultancy. We began as a specialist in Intelligent Automation and quickly expanded our services to include Salesforce, ServiceNow, Anaplan, Data, and Managed Services. This strategic shift enabled us to offer our clients a comprehensive suite of bespoke solutions for their digital transformation initiatives.

Since our inception in 2016, our team has expanded to include 120 dedicated professionals based in Sydney, Melbourne, India, and the Philippines. Our expertise spans Management Consulting, Experience Design, Supply Chain Optimisation, Workforce Planning, and Data & AI.

Leveraging innovative technologies, we help clients optimise their operations, enhance customer experiences, and maintain a competitive edge. Our client-centric approach, coupled with deep industry knowledge, allows us to deliver tailored solutions that drive meaningful outcomes and fuel success.

Join our passionate team and be part of our exciting growth journey at Innovior, and help us shape the future of digital transformation

**Role Overview**: Your role will involve customising and configuring Salesforce features, managing data integrity, conducting system testing, providing user training and support, and staying up-to-date with industry trends to drive continuous improvement. With your deep understanding of Salesforce and its capabilities, you will play a crucial role in helping our clients achieve their digital transformation goals and maximise the value of their Salesforce investments.

**Key Responsibilities**:

- Gather business requirements and document them for analysis.
- Design and configure Salesforce solutions based on the gathered requirements.
- Customise and configure Salesforce features and functionalities to meet business needs.
- Ensure data integrity and manage data within the Salesforce platform.
- Collaborate with stakeholders to ensure successful implementation and address concerns.
- Conduct testing and quality assurance activities to verify system functionality.
- Provide user training and support for the implemented Salesforce solution.
- Stay updated with new features, best practices, and industry trends to drive continuous improvement.

**Requirements**:

- Proven experience as a Salesforce Functional Consultant, ideally in a consulting environment.
- Deep understanding of Salesforce CRM and its declarative capabilities.
- Strong knowledge of Salesforce customisation, configuration, and data management.
- Excellent analytical and problem-solving skills.
- Effective communication and collaboration abilities.
- Experience with system testing and user training is a plus.
- Salesforce certifications are highly desirable.

**Join Our Team**: At Innovior, we foster a vibrant and inclusive work environment where creativity, collaboration, and innovation thrive. As a UX Designer, you will have the opportunity to work on exciting projects, collaborate with top industry professionals, and contribute to the digital transformation journeys of our clients.

**Fuel Your Ambitions**:

- In our fast-paced environment, we provide you with the latest technology and tools to fuel your ambitions. From state-of-the-art software to cutting-edge hardware, we equip you with the resources you need to excel.

**Embrace the Team Spirit**:

- We foster a strong sense of camaraderie and collaboration. We believe in the collective power of our team and actively support each other to achieve greatness. Together, we can conquer any challenge.

**Your Success is Our Priority -** We invest in your growth and development through tailored training programs, mentorship opportunities, and ongoing support. We are dedicated to helping you reach new heights in your career.

**_Join a Community of Innovators_**
***:

- Become part of our vibrant community, where creativity thrives, and ideas come to life. Surround yourself with like-minded individuals who share your passion for technology and making a difference in the world.

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