Engagement and Referral Practitioner
4 weeks ago
The Engagement and Referral Practitioner works within the Family and Child Connect (FaCC) service to provide active engagement and referral support to vulnerable families where there are child protection concerns, including conducting cold calls and appointments with both consenting and non-consenting clients. This is an Identified position aimed to ensure culturally appropriate service delivery to Aboriginal and/ or Torres Strait Islander families. This position will include working with families from Indigenous, non-Indigenous and culturally diverse backgrounds.
Key responsibilities:
- Maintain a case load of client families and provide short term intervention (maximum of 6 weeks intervention period). This will include families from Indigenous, non-Indigenous and culturally diverse backgrounds.
- Successfully engage families in a timely manner and gain their consent to refer into appropriate services.
- Discuss child protection concerns and complete necessary safety planning with families and children.
- Assist in managing the 13FAMILY phone line.
- Provide culturally appropriate service delivery to Aboriginal and Torres Strait Islander families.
**About you...**
- A tertiary degree in a relevant discipline (allied health, social work, human services).
- Professional registration (if required).
- Membership of a relevant professional association (desirable).
- At least two (2) years’ experience working within the child protection field.
- Ability to identify family and individual client needs using a child-centred approach.
- Ability to identify and respond to child protection concerns.
- Ability to have discussions around safety and complete appropriate safety planning with children and parents.
- A high level of engagement skills including experience in engaging with non-consenting clients in a respectful and non-threatening manner.
- The ability to quickly and respectfully build rapport and gain family trust and consent to enable referral to other services.
- Cultural awareness and an understanding of how to communicate and work effectively with families from different socio-economic and cultural backgrounds, including Aboriginal and Torres Strait Islander people and LGBTIQA+ communities.
**About the pay...**
- Position is classified Level 4.1 - 4.4 under the SCHCADS award.
- Salary range is $77,584 - $83,486 plus superannuation (pro-rata for part-time).
- In addition, as a registered Not for Profit/Charity, we offer excellent salary packaging options through RemServ which can significantly increase your take home pay.
**About the benefits...**
- Overall winner of HRD Employer of Choice 2019 (100-499 employees)
- Winner of HRD Employer of Choice 2019 in (1) Health & Wellbeing (2) Leadership (3) Work-Life Balance
- Strong values-based organisation
- Excellent professional development options (including annual professional development fund opportunities)
- Paid parental leave and study assistance
- Employee Assistance Program including Health & Well-being Portal
- A friendly and flexible work environment to support work/life balance
**Other requirements**
- Eligibility for a positive Working with Children Check in the applicable state of employment in Australia or exemption based on professional qualifications and registration.
- Current driver’s licence.
- Applicants must be eligible to legally work in Australia and proof of eligibility may be requested.
- Fully vaccinated with the prescribed doses of an approved vaccine against COVID-19 or have an approved medical exemption.
To perform this role it is **essential** that the person who holds the position:
- Will be an Aboriginal or Torres Strait Islander person. Act for Kids considers that being Aboriginal or a Torres Strait Islander is a genuine occupational requirement for this position under s 25 of the Anti-Discrimination Act 1991 (Qld).
- Will have the willingness of a respected Aboriginal and/or Torres Strait Islander cultural referee to vouch for your appropriateness for this role is a requirement.
**About applying...**
Click here to be taken to the Act for Kids available positions page where the position description can be located under the relevant vacancy
**Closing Date: 24 February 2023
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