
Member Support Consultant
2 weeks ago
27-Aug-2024
FLG/1815963
Melbourne - Southern Suburbs and Bayside
- Category:
- Sales- Position Type:
- Full Time- Application Close Date:
- 26-Sep-2024**About Goodlife Health Clubs**:
As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium clubs **in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.
As both a service provider and employer our mission is simple: Move people to achieve great things.
**The opportunity**:
**Member Support Consultants** (MSC's) at our **Mornington** club play an essential role in building and maintaining a thriving **Goodlife Health Club** membership base. MSC's are the first people to interact with prospective members and inspire them to begin their wellness journey with us - they are responsible for helping thousands of people become faster, fitter, stronger and happier versions of themselves.
The role of an MSC is highly varied and has two clear goals - achieving membership growth goals through proactive sales activities and retaining existing members through the provision of “best-in-class" customer service. MCS's are experts in all things **Goodlife**: They can seamlessly swap between sales and lead generation; Providing exceptional service and achieving successful customer outcomes on the reception desk and; Proactively communicating with current members to enhance their club experience and drive positive member retention.
**Responsibilities**
- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys via positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience
**About you**:
- Current First Aid & CPR certificates.
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems, and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathise and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer focused with a desire to achieve exceptional customer outcomes
**What we can offer you**:
A career in the fitness industry is a career like no other. With **Goodlife Health Clubs**, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.
**In addition, we offer**:
- A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards”
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
Elevate your professional and personal growth withaccess to our industry leading learning and development content. Dive into the FLG Learning Hub, your one-stop shop for 90,000+ online courses From mastering languages to becoming a presentation pro, and from acing customer service to ruling social media, we've got what you need to excel. Plus, get excited with Blinkist Explore a curated collection of engaging reads to boost your brainpower anytime, anywhere. Get ready to unleash your potential and conquer new heights, both personally and professionally, with our exciting learning and development content
**About Fitness & Lifestyle Group**:
We are proud to be part of **Fitness and Lifestyle Group** (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives,
-
Member Service Consultant
2 weeks ago
Mornington, Australia Goodlife Mornington Full time**About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium clubs **in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment...
-
Disability Support Worker
4 weeks ago
Mornington, Australia Truecare Support Services Full timeTruecare Support Services is a Disability Service operating across the region of Victoria. We are currently seeking support workers either in or willing to travel to **Mornington!** We support an approach that is: professional, flexible, reliable, empowering for individuals, ethical, collaborative and accountable. We are on the search for exceptional people...
-
Store Consultant
2 weeks ago
Mornington, Australia National Storage Full time**Work Across our Hobart locations of Mornington, Montrose, Moonah and Moonah Central.** **Exciting & Varied Role Consisting of Customer Service, Administration & Operational Tasks.** **Genuine Part Time Role working a 6-day, 48 hour fortnight | Work-Life Balance | No Weekends, Public Holidays or Late Nights.** **About Us** Since 2000, National Storage...
-
Clinical Nurse Consultant
3 weeks ago
Mornington, Australia Peninsula Health Full timeJob Description **Posting Start Date**:07/01/2025 **Req ID**:1502 **Job Title**:Clinical Nurse Consultant - Continence Service **Employment Status**:Permanent Part Time **Job Location**:Mornington - **Be part of a cohesive and respectful multi-disciplinary team culture**: - **Permanent Part Time Position - 3 days per week.**: - **Classification Range:...
-
Team Member
1 day ago
Mornington, Australia The Reject Shop Full time**Job no**: 499647 **Work type**: Casual **Location**: Victoria **Categories**: Team Members Are you passionate about helping customers and working in a fun environment? Do you want to join a well-known and loved Australian discount variety retailer that is all about helping to save money for Australians every day? Then this is the perfect job for...
-
Team Member
3 weeks ago
Mornington, Australia Harris Scarfe Full time**Job no**: 511336 **Work type**: Part time **Location**: VIC - Metro **Categories**: Team Member **ABOUT US**: Harris Scarfe is one of Australia’s longest trading retailers with over 170 years of experience. We currently operate over 56 stores across South Australia, Victoria, New South Wales, Queensland and Tasmania with a growing online presence. Our...
-
Team Member
2 weeks ago
Mornington, Australia Grill'd Full time**Team Member - Restaurant** Grill'd isn't just about nutritious burgers; it's an incredible hospitality experience powered by our vibrant team members. With over 160 locally-minded restaurants nationwide, we're seeking enthusiastic individuals to join as a crew member at Grill'd in Mornington. **The Perks**: - Gain valuable accredited experience in the...
-
Telstra Retail: Casual Customer Service
2 weeks ago
Mornington, Australia Telstra Full time**Employment Type**:Permanent **Closing Date**:11 Mar 2025 11:59pm **Job Title**:Telstra Retail: Casual Customer Service & Sales Consultant MORNINGTON **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer...
-
Customer Care
4 weeks ago
Mornington, Australia KingSwim Full timeFree access to YMCA gyms & pools across Victoria! - Regular rostered working hours on a flexible schedule - On the job training alongside experienced colleagues - Free parking & coffee machine onsite - So much more than a job - make a long-lasting impact on children, families, and the community - Learn valuable leadership skills - lay the foundations of your...
-
Education Support Staff Member
7 days ago
Mornington, Australia St George Christian School Full timeAbout UsSt George Christian School is a dynamic and inclusive institution dedicated to providing high-quality education and care to our students. Our mission is to foster a love of learning, creativity, and critical thinking skills.The RoleWe are seeking an experienced Classroom Aide to join our team, supporting our teachers in creating an engaging and...
-
Team Member
2 weeks ago
Mornington, Australia Officeworks Full time**Title**:Team Member - Casual**: - Location: Mornington, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative. Inspiring....
-
Employment Consultant
4 weeks ago
Mornington, Australia Recruitflex Full timeGreat Community Services Based Role - Great Location's Rosebud and Frankston - Free Parking & Close to Transport - $61K + Super (take home pay equivalent to $70K with salary packaging) Campbell Page is a not-for profit organisation which has delivered a range of community services and employment programs across Australia for over 35 years. This includes...
-
Team Member- Mornington
3 weeks ago
Mornington, Australia Grill'd Full time**Team Member - Restaurant** Grill'd isn't just about nutritious burgers; it's an incredible hospitality experience powered by our vibrant team members. With over 170 locally-minded restaurants nationwide, we're seeking enthusiastic individuals to join as a crew member at Grill'd in Mornington! **The Perks**: - Gain valuable accredited experience in the...
-
Team Member
2 weeks ago
Mornington, Australia Euro Garages AU Full time**Deliver premium convenience & a great experience for EG customers**: - **Learn and grow with opportunity across our national network**: - **Permanent part-time employment - $23/hour **ABOUT THE ROLE** - Deliver brilliant customer service to keep our EG customers coming back; - Maintain effective merchandising and stock control to ensure premium...
-
Cert Iii Diploma Ect Sessional Kindergarten
4 weeks ago
Mornington, Australia anzuk Education Full timeFantastic exposure to Kindergarten settings - Specialist agency with expert consultants - Competitive rates of pay **Who are we?** anzuk Early Childhood are a leading education agency in Melbourne who are dedicated to providing outstanding childcare services with the finest quality educators throughout Melbourne. We are currently seeking Early Childhood...
-
Team Member
3 weeks ago
Mornington, Australia Euro Garages AU Full time**Part Time Employment**: - **Part Time Pay Rate: $16.90 - $24.16 + 10% Super + Discounts**: - **Location: Mornington East, 3931 We are currently looking for Team Members to join our frontline Fuel team at our **Mornington East 3931 **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! As...
-
Customer Service Team Member
2 weeks ago
Mornington, Australia Bunnings Full timeJoin us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and...
-
Team Member Tree Management
2 weeks ago
Mornington, Australia Ventia Pty Limited Full timeTeam Member Tree Management **Date**:29 Aug 2024**Location**:Mornington, VIC, AU, 3931**Company**:Ventia**Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities.** - We are seeking a motivated Team Member to join our Tree...
-
Team Member
4 weeks ago
Mornington, Australia EG Group Full time**Permanent Part-Time 13/hrs Per Week**: - **Location: Mornington East, 3931** We are currently looking for Team Members to join our frontline Fuel team at our **Mornington East** **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! As part of this role we require daytime availability on...
-
Customer Service Team Member
4 weeks ago
Mornington, Australia Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...