Operations Analyst

2 weeks ago

Bendigo, Australia Bendigo & Adelaide Bank Full time

About Us

With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank. Every day, we work hard to bring our company purpose to life, feeding into the success of our customers and communities and not off it.

We're more than just a bank with banking products. We change the lives of customers and communities. Commercial actions with heart

Our time is now. We are challenging the status quo and we're excited about our future

About the Role

We are transforming, moving to a cloud first model, modernising and simplifying and you can be part of that

Based in our IT Scheduling team you’ll support high quality operational solutions as well as troubleshooting to provide solutions. These solutions will be delivered via Control-M in both the mainframe and midrange environments. This is an exciting time to join us as we transition to cloud, you’ll join a team who helps each other out and loves what they do, have access to learning and development platforms plus the opportunity to get certified in cloud technologies.

We offer a hybrid and flexible ways of working. Our community is a place to thrive in if you enjoy working in a changing environment and thinking of creative solutions.

**In this role you’ll get to**:
Analysis, solution design, testing, and implementation of fixes and changes.
Automating operations (batch management via Control-M is essential, file transfers, reporting, etc.)
Respond to operational incidents and service requests generated from daily batch and helpdesk tickets.
Proactively prevent repeat incidents and work on continuous improvement items.
Troubleshooting from active batch values and putting in root cause fixes.
You’ll be On-Call via a roster for after-hours support and compensated for this.

About you

You’ll have previously been supporting and automating system operations via Control-M (batch management, file transfers, reporting, etc.) in a fast paced environment.
You’ll have supported IT operating systems such as Windows, Linux, z/OS which gives you excellent problem-solving skills, as well as trained in ITIL practices.
The ability to understand use code to fix scripts, ideally you will be able to code in Perl or other languages such as PowerShell or JavaScript.
Knowledge of Enterprise Operations and automation tool sets (such as Control-M and related tools).

Why us?

There's so much more to a career with Bendigo and Adelaide Bank than just banking.

Working with us opens the door to a whole lot more than a fee free account. Get real benefits, work life balance and flexibility. We offer various leave benefits as well as banking benefits which can you give cash back in your pocket, shopping discounts, novated leasing options and we can support financially if you wish completed further studies.

Bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

Be quick to apply Applications will be reviewed as they are received and may close before the listed closing date.

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