Area Manager, Tourism

7 months ago

Lake Conjola, Australia Ingenia Communities Full time

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.**About the Role**

We have an opportunity for an Area Manager to provide leadership across a group of our holiday parks along the South Coast of NSW. This role will work to drive positive guest experiences and staff engagement to optimise the value of Ingenia’s Holidays Parks.

This is a great opportunity for an individual with experience managing multiple sites with strong exposure to the tourism industry. You will an individual driven by a passion for enhancing team member and customer experiences.

Please note: this position is likely to be site based at one of our locations on the NSW South Coast.

**Responsibilities**
- Day to day management of all operational assets under your portfolio.
- Drive profit performance for the portfolio & ensure enhancement of the capital value of assets under management.
- Ensure a consistent and harmonious engagement with guests, residents and their families, as well as building key relationships with key local/state-based stakeholders.
- Professionally and proactively handle resident/guest relations and resolve any issues that cannot be resolved at a Park level in a timely manner.
- Ensure the successful delivery of guest activities and internal promotional activities.
- Formulation of annual capital plans for portfolio to improve value of asset, including management and maintenance of lifecycle costing program.
- Ensure that RevPAR is in line with budget and that all tourist stock is online with mínimal downtime due to rolled cabins, maintenance etc.
- Ensure the delivery of the portfolio Operational business plan in line with the Operations Manager.
- Develop and implement resourcing plan for portfolio.
- Collaborate with key internal stakeholders (including Marketing, Development, Acquisitions and Finance) to maximise revenue and business development opportunities.
- Actively drive positive relationships with external stakeholders, agencies, suppliers and contractors.
- Lead by example - support, coach, motivate and engage the team to be high performers and reach company and team goals.

**About You**
- Previous experience/background in hospitality, tourism and/or the holiday park industry.
- Previous experience as a multi-site operator
- Strong focus on enhancing the customer experience and creating moments that matter.
- Demonstrated experience optimising the employee experience to achieve positive commercial outcomes.
- Strong interpersonal and communication skills, confident and proficient at dealing with people at all levels.
- Ability to identify and implement opportunities.
- Strong negotiation and influencing skills with the ability to think and operate laterally within the business.

**Culture and Benefits

  • Park Manager

    2 weeks ago

    Lake Conjola, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find. - We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Park Manager

    7 months ago

    Lake Conjola, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Guest Experience Officer

    7 months ago

    Lake Conjola, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Guest Experience Officer

    4 months ago

    Lake Conjola, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Guest Experience Officer

    7 months ago

    Lake Conjola, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Guest Experience Officer

    2 months ago

    Lake Conjola, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Community Manager

    7 days ago

    Lake Conjola, Australia Ingenia Communities Full time

    **About the Park**: Ingenia Lifestyle Lake Conjola is a welcoming community with resort-style facilities, stylish homes and a thriving calendar of activities and events. It's a welcoming community for people new to the area and popular with those already in the region, people wishing to stay local and enjoy lifestyle community benefits. **About the...

  • Housekeeping Attendant

    2 weeks ago

    Lake Conjola, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find. - We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping Attendant

    7 months ago

    Lake Conjola, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping Attendant

    4 months ago

    Lake Conjola, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping Attendant

    7 months ago

    Lake Conjola, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping Attendant

    4 months ago

    Lake Conjola, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Grounds & Maintenance Supervisor

    3 months ago

    Lake Conjola, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping Supervisor

    4 weeks ago

    Lake Conjola, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find. - We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping Supervisor

    1 month ago

    Lake Conjola, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Caretaker

    2 weeks ago

    Lake Conjola, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find. - We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Area Manager Tradelink

    7 months ago

    Bibra Lake, Australia Tradelink Full time

    Join **Tradelink**, where we believe in finding solutions to help every single customer. We're looking for an Area Manager who shares our passion for creating exceptional customer experiences. **The Tradelink Opportunity** As an Area Manager for Western Australia Regional and East / Northern Territory, you'll be the driving force behind a large team of...

  • Area Sales Representative

    9 months ago

    Bibra Lake, Australia talent focus Full time

    Permenant Full time position - Attractive Salary package + Commissions - Bibra Lake **Area Sales Representative** As a Area Sales Representative, you will play a pivotal role in establishing, developing, and maintaining positive business and customer relationships. Your responsibilities will include: - Providing technical sales solutions across a broad...

  • Area Manager

    7 months ago

    Bibra Lake, Australia Westralian Pty Ltd Full time

    **About the business and the role** Westralian provides a wide range of high-quality cleaning services across various sectors. While our contracts vary from independent offices to larger Shopping Centres, our service remains consistent - friendly, professional, and reliable. We work closely with our clients to develop tailored cleaning solutions that suit...

  • Duty Manager

    4 months ago

    Lake St Clair, Australia Lake St Clair Lodge Full time

    _Lake St Clair Lodge, located on Australia's deepest lake inside the Tasmanian Wilderness World Heritage Area, sets an international standard for accommodation and service incorporating 42 cabins, restaurant, cafe and bar, and marine and other outdoor activities. Lake St Clair Tourist Park sets a standard for basic accommodation and includes a backpackers...