Health Professional Level 3-quality Officer
3 weeks ago
**Health Professional Level 3-Quality Officer**
**(**
**Job Number**:
**027SV**
**)**
**Description**
**Directorate**
- Canberra Health Services**Branch**
- Pathology Services**Section**
- Medical Services**Position Number**
- 33063**Position Title**
- Quality Officer**Classification**
- Health Professional Level 3**Vacancy Type**
- Permanent Full-time**Location
- The Canberra Hospital, Garran ACT**Base Annual Salary**
- $99,819 - $105,180 (up to $110,398 on achieving a personal upgrade)**Contact Officer**Closing Date**
- 19 January 2023**Our Vision**: creating exceptional health care together
**Our Role**: to be a health service that is trusted by our community
**Our Values**: Reliable, Progressive, Respectful and Kind
**POSITION OVERVIEW**:
ACT Pathology is a division of the Canberra Health Services with laboratories located at both the Canberra Hospital and Calvary Public Hospital operating 24 hours, 7 days a week all year round and Collection Centres located at seven other sites. Pathology provides diagnostic and consultative services to medical specialists and general practitioners and their patients in hospital and in the community.
The salary range is $99,819- $110,398 with an additional ACT Pathology allowance ranging from $5,885 - $9,604 depending on increment level.
**DUTIES**:
The Quality Manager will work with the Pathology executive leadership to drive and support excellence in care that meets and exceeds a range of applicable standards.
- Assist the Quality Manager in the monitoring and maintenance of a Quality Management System that complies with ISO 15189, NPAAC standards, relevant Australian Standards or regulations, other Canberra Health Services policies, and internal policies to ACT Pathology.
- Perform, coordinate and monitor an internal audit schedule which meets the requirements of the Quality Management System.
- Provide assistance to all departments within ACT Pathology in the management of nonconformities, incidents, risks, quality improvement activities and review of processes and operations.
- Support the Quality Manager to maintain a document control system including review, activation and distribution of documentation.
- Under the direction of the Quality Manger, assist with the supervision and training of junior members of the quality team, and provide training to other ACT Pathology staff in the use of the Quality Management System and Document Control procedures.
- Provide support to the Quality Manager and departmental managers in ongoing ACT Pathology accreditation NATA/RCPA activities and for activities required to support Canberra Health Services accreditation.
- Monitor, review and evaluate quality and performance indicators, maintain records and submit data to management and relevant external authorities.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
**ABOUT YOU**:
**Behavioural Capabilities**
- Strong organisational skills with a high degree of drive.
- Excellent written and oral communication skills and the ability to liaise with a diverse range of clients.
- Ability to work in a team environment.
- Adaptability and flexibility to accommodate change and provide responsive services to meet client needs.
**Position Requirements/Qualifications**:
Tertiary qualifications (or equivalent) in Medical Laboratory Science or a health-related field
Experience working within Quality Management in Pathology or a health-related field
Have an understanding of National Association of Testing Authorities (NATA) accreditation requirements.
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.
Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.
Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks
- Undergo a pre-employment National Police Check.
- Obtain a Compliance Certificate from OMU (Occupational Medicine Unit) relating to assessment, screening, and vaccination processes against specified infectious diseases.
**WHAT YOU REQUIRE**:
These are the key selection criteria for how you will be assessed in conjunction with your curriculum vitae and experience:
- Extensive knowledge and understanding of quality management systems, quality improvement programs and health service policy issues as they relate to pathology laboratories.
- Exceptional computer skills, includin
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