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Full Time Service Advisor

1 month ago

Perth, Australia Automotive Electrical Designs Full time

**We are hiring**:
**Full Time Service Advisor**:
Automotive Electrical Designs delivers high-quality auto electrical and air conditioning services in Perth, WA.

We pride ourselves on being an industry recognised team as Winners of the 2023 Australian Small Business Champion Award, the 2021 Australian Workshop of the Year Award (AASDN) and the 2017 Fremantle Business Award for Excellence in Professional Services.

Our team members are an important part of our company growth and we value their expertise, knowledge and skills.

We currently have an exciting opportunity available for a Full time Service Advisor to provide high quality administrative and customer support.

Our Service Advisor will be responsible for:

- Scheduling and organising service work schedules
- Creating, costing and closing Repair Orders
- Handling customer’s service related queries
- Managing our customers to the highest service standards
- Liaising with the Workshop Manager to ensure all work is carried out in the allocated time frame
- Following up calls
- Providing administrative tasks to help and assist with work flow.

We are looking for someone who has:

- Effective time management and organisational skills with high attention to detail
- Excellent customer service skills
- Strong computer skills
- An ability to thrive in a fast paced environment
- A strong team ethic and a willingness to assist others
- The ability to work as both part as a team and autonomously
- Current Driver's Licence
- Having a basic understanding of automotive and mechanical/electrical terminology would be advantageous, but not essential

This is a full time position: 38 hours/week, Monday to Friday.

In this position, you will have the opportunity to use multiple skills while further developing your learning and advance your knowledge with a company that invests in technical training for all staff on the advancement of technology.

Our company culture revolves around excellence in customer service. We have team building events and outings every 3 months.

If you are reliable, with good work ethics, and have the necessary skills then APPLY to join our exciting team.

Please note: You must have Australian residency or the right to work in Australia.

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