Client Service

3 weeks ago


Sydney, Australia GOW Recruitment Full time

$40-45 + Super per hour
- 6 month contract
- Excellent Team Environment

**Client Service - Operations**

Our client provides the essential financial infrastructure for delivering effective investment servicing solutions globally.

**Responsibilities**:

- Delivery of highly valued services and solutions to complex clients
- Manage activities in servicing client relationships and client operations i.e. respond to escalated issues, communicate resolution to clients, monitor metrics around inquiries being resolved at point of contact, and escalate unresolved issues to senior management as needed
- Translate corporate strategy into actionable goals ensuring alignment to company goals
- Drive relevant project work to improve client service
- Building Internal & External Relationships
- Assist with compliance/fiduciary reviews, controls, and audits

**You**:

- 3+ years experience in Client Service
- Strong change agent
- Good project management skills
- Strong communication skills - there is a significant amount of interaction with clients, senior management and other key stakeholders
- Willingness to take initiative

GOW Recruitment - Leading Banking and Finance Recruitment Specialist - Australia

**Job Type**: Contract

**Salary**: $45.00 per hour



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