Program and Contract Analyst, Victorian Civil and

8 months ago

Melbourne City Centre, Australia Court Services Victoria Full time

About us
VCAT serves the community by resolving civil and administrative disputes and making decisions in human rights and guardianship cases. VCAT services a diverse range of Victorian disputes, from residential tenancy matters to complex building and property and human rights matters, which have a deep reach into the Victorian community and a direct impact on the economy, in particular, in planning, property, health and small business.
VCAT has currently embarked on a digitally-enabled service transformation focused on delivering enhanced online services for our users, end to end digital workflows in all our lists, and building an empowered and capable workforce who are receptive and ready for change.
About the role
- Plan and coordinate the Program's contract lifecycle processes, including drafting, negotiation, implementation, compliance, and performance monitoring.
- Plan and coordinate resources required for contract negotiations by engaging with Legal and Procurement teams.
- Coordinate ongoing tracking of contract deliverables with vendors and reporting of status to Program Leadership.
- Facilitate Supplier Governance meetings including setting of agendas, minute and action taking and creation of meeting documentation.
- Manage and track vendor billing as per contract terms.
- Manage and maintain contract templates and artefacts.
- Establish and maintain positive relationships with Service Providers, serving as the primary point of contact for contract related matters.
- Coordination and follow up with stream leads and Program team in creation and upkeep of risks and issues.
- Coordinate the Program resource allocations and reporting to effectively plan and forecast resource requirements, monitor resource demands, identify renewals and staffing movements alongside Finance and People & Culture.
- Facilitate the Program's change control process including guidance on scope, financial and schedule impacts, coordination of approval process, coordination and follow up of action owners, and logging decisions.
- Where required, assist Finance with Program financial management including processing of invoices, end of month, forecasting and financial reporting.
- General administrative support to the Program team including reports and presentations, tools and software administration / management, communications, and team events.

About you
- Demonstrated significant experience in a large program or PMO environment as a program coordinator or administrator
- Demonstrated experience in contract management and coordination from drafting, negotiation, signing and ongoing tracking for Master Services Agreements and Statements of Work.
- Demonstrated knowledge and understanding of program governance and constraints including risks, issues, budget/financials, schedule, scope and dependencies.
- Demonstrated experience in establishing and driving set processes and procedures, ensuring set deliverables are delivered on time and of a high standard.
- Demonstrated experience and proficiency in Excel, PowerPoint, SharePoint, Visio, JIRA, and Confluence.
- Demonstrated experience producing and presenting high quality artefacts, translating complex information into simple and easy to understand language across many different target audiences

How to apply
- resume
- a short covering letter

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