Associate Product Specialist, Products and

2 weeks ago

Sydney, Australia Mastercard, Inc. Full time

Associate Product Specialist, Products and Solutions, Launch Graduate Program 2025 - Australia

**Our Purpose**

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

**Title and Summary**

Associate Product Specialist, Products and Solutions, Launch Graduate Program 2025 - Australia

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

The Mastercard Launch program is aimed at early career talent, to help you develop skills and gain cross-functional work experience. Over a period of 18 months, Launch participants will be assigned to a business unit, learn and develop skills, and gain valuable on the job experience.

Overview
- Acts as a business owner and manages long-term and short-term strategic initiatives for a commercialized product
- Roles in this family oversee product evolution, establish go-to-market strategy, optimize products and resources, implement incremental improvements within the product's life cycle, conduct ongoing care and maintenance, and manage P&L.

**Responsibilities**:

- Assist in analyzing and interpreting user data, consider context and bias in data, and makes a point to highlight data issues / inconsistencies
- Seeks to learn drivers of product stakeholder priorities/preferences and how to bring new insights to own team
- Actively listens to and learns how to probe for additional information from key stakeholders
- Seeks to understand the importance of building cross-cultural peer networks and actively works towards building one's own
- Seeks to understand Mastercard's business operations and how value is created at each step of the payments value chain
- Asks meaningful and appropriate questions to understand and translate business requirements into desired functionality
- Exhibits general knowledge of Mastercard business processes, systems, products, customers and how they impact own area of work
- Develops awareness of key business issues and major stakeholders in own area by helping to perform research & analysis
- Takes personal ownership for seeing tasks through to timely completion while keeping team updated on progress
- Approaches work situations with intellectual curiosity regularly sharing ideas for process modifications/ improvements.

Participates in Guild activities which develop others and reinforces good team spirit while working with others
- Demonstrate active learning and sharing of product development practices via Guild/Product community initiatives
- Understands relationships within own work area and participates in teamwork and collaborative efforts
- Shows eagerness to learn new business knowledge, technologies, tools or systems
- Exhibits effective oral, written and non-verbal communications within Mastercard and delivers high quality work
- Exhibits understanding of the importance of collaboration in communications planning and execution
- Contributes near-term input (quarterly) for the product portfolio and roadmap
- May coordinates internal forums to collect and identify feature-level development opportunities
- Helps build product documentation that are clear and easily consumable by product teams - Deliver assigned work seeking guidance from experienced team members

Experiences - Exposure to relevant Microsoft Office programs and ability to create deliverables on a timely basis (e.g., Excel, PowerPoint, Access, etc.)
- Exposure to collecting and/or working with data including standardizing, summarizing, offering initial observations and highlighting inconsistencies
- Exposure to working with various product lines, technologies, and industries
- Takes the time to fully learn the product portfolio
- Familiar with business and technical writing.

All about you:

- Highly motivated, intellectually curious, analytical, and a strong team player.
- Extremely organized and able to independently manage multiple projects and initiatives with varying scope concurrently.
- Excellent relationship build

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