Charity Officer

**Warm Welcome to Clever Contacts**

We are an established, charity-focused call center based in the well-connected area of Brendale, right beside the train station, with ample parking facilities.

We offer an array of full-time and part-time employment opportunities, coupled with end-of-week lunches and a vibrant community of fervent fundraisers from diverse backgrounds. Get ready to be part of the leading contact centre in the region.

We're strictly against cold calling. The individuals we connect with are either existing supporters of our partnered charities or individuals seeking relevant information.

**Responsibilities**:

- Primarily outbound calls and a minor proportion of inbound calls with existing charity supporters.
- Raising crucial funds for the organizations we support.
- Prioritizing supporter care over sales transactions.
- Resilience, enthusiasm, and a vibrant spirit.
- A positive outlook and eagerness to learn and expand horizons.
- Self-motivated within a collaborative setting.
- Able to work a minimum of 5 days a week (25 hours).
- A genuine passion for making a difference.

**Benefits of Joining Clever Contacts**:

- Optional Saturday shifts at $37.50 an hour are available.
- Easy commute with a 1-minute stroll from Strathpine Train Station and extensive on-site parking for drivers.
- Comprehensive training and constant support.
- Earn above the award at $31.25 per hour, plus superannuation, with the option of permanent employment for those interested.
- Complimentary catered lunch every Friday (or Thursday during our short week).
- Complimentary breakfast, coffee, snacks, and frozen dinners to fuel our team.
- Managed by Hannah & Josh Kidd, devoted parents who seize every opportunity to contribute to the community and cherish being part of an extraordinary team.
- 10:00am - 7:00pm Monday to Friday (Optional Saturday shifts)

**To apply, call us at **3465 3199**: Monday - Friday from 9:00am - 6:30pm (11:00am - 4:00pm Saturdays) to engage with one of our passionate fundraisers, fantastic coaches, or QA support team for a phone interview.**

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**Call Centre, Telesales, Customer Service, Telemarketing, Telesales, Fundraiser, Fundraising, Charity, Ambassador, Sales, Representative, Consultant, Retail Sales, Assistant, Officer, Executive, Account Manager, Receptionist, Associate, Telemarketer, Business Development Manager, BDM, Salesperson, Outbound.**

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: $31.25 per hour

**Benefits**:

- Employee mentoring program
- Free drinks
- Free food
- Professional development assistance
- Referral program

Schedule:

- Afternoon shift

COVID-19 considerations:
We are able to socially distance with sanitary stations at all entrances and COVID-19 daily cleaning protocols in place

Ability to commute/relocate:

- Strathpine, QLD: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer Support & Client Services Occupations: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person