Scheduling Coordinator

4 weeks ago

Clayton, Australia The myHomecare Group Full time

As a Scheduling Coordinator you will work hard and with empathy to build rosters for our field staff and ensure they can be there for our clients to assist with a variety of domestic, social, respite and personal care services. This role is much more than just a job. Every task you complete as a Scheduling Coordinator helps an older person to live as independently as possible in their own homes, and you get to see firsthand the difference you are making.

**Why you will enjoy this role**:

- **A role with true purpose**:

- **Opportunity to grow your career**:

- **Competitive remuneration + benefits**:

- **National footprint**:

- **Flexibility**

**Who are Enrich Living and the myHomecare Group?**

When you join Enrich Living you become part of the larger myHomecare Group that is **#1 in what we do**

You will be a **part of Australia’s largest home care package provider with over 1,600 care and support staff**. We are an inclusive organisation with national presence but with local roots and brands. This means you will have access to a wide range of career opportunities, and the stability of a growing organisation, as well as the benefits of a team local to you.

We pride ourselves on **living our values** of Courage, Action, Reliability and Empathy (CARE) and bringing these values into our clients lives every day.

**This role would be right for you if**

You are looking for a role that gives you a real sense of purpose, as when you become our Scheduling Coordinator you will be responsible for:

- The creation, administration, and management of rosters for a group of field employees, to ensure client services are covered by employees with appropriate skill levels to achieve the highest standards of client care, whilst adhering to myHomecare policies and procedures
- Accurately maintain client rosters
- Deliver best practice scheduling in preparing long term roster for clients and field staff in a timely and efficient manner
- Monitor and ensure all shifts have been delivered for field staff
- Action and document phone calls and/or communication relating to scheduling: sick calls, rostering issues, change requests, client enquiries

**To be successful you will need**:

- The ability to work a rotating roster across Monday to Friday, shifts are: 6am to 2pm, 8am to 4pm and 10am to 6pm
- Experience working in a scheduling role (aged care highly desired) along with strong administration and customer service skills
- Microsoft Office Suite and Procura experience highly regarded
- High level of verbal and written communication skills
- Attention to detail and can multi-task
- Ability to work both within a team and autonomously
- The right to work in Australia
- National Police Clearance or willingness to obtain (the myHomecare Group will organise via WorkPro at no cost to you)

**Discover how you can further develop while truly supporting your community today

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