Scheduling Coordinator

3 weeks ago

Clayton, Australia myHomecare Full time

At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative and passionate team who are constantly striving to get even better outcomes for our clients.

**As a Scheduling Coordinator, you will**:

- Be responsible for the creation, administration, and management of rosters for a group of field employees, to ensure client services are covered by employees with appropriate skill levels to achieve the highest standards of client care, whilst adhering to myHomecare policies and procedures.
- Accurately maintain client rosters.
- Deliver best practice scheduling in preparing long term roster for clients and field staff in a timely and efficient manner.
- Monitor and ensure all shifts have been delivered including shifts completed by Brokerage staff.
- Action and document phone calls and/or communication relating to scheduling, including but not limited to sick call, rostering issue, change request, client enquiry.

**We are looking for someone with**:

- Have a Qualification in one of the following fields; Service Coordination / Community Service / Aged Care
- Proven experience in a scheduling/rostering role.
- Microsoft Office Suite and Procura experience is a must.
- High level of verbal and written commination skills including excellent phone mannerism.
- Attention to details and can multi-task
- Effective ability to work both within a team and autonomously
- Strong people management and negotiation skills
- The right to work in Australia.
- National Police Clearance or willingness to obtain (the myHomecare Group will organise via WorkPro at no cost).
- Proof of Covid Vaccination.

**What will we offer you?**
- **A role with true purpose**: you get to see how you are making a difference in people’s lives every day.
- **Benefits & perks**: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
- **Opportunity to grow**: we provide up-skilling opportunities, training and networking, to ensure you are constantly able to grow within your career.
- **Flexibility**:work within an organisation that is leading the way in providing care to older Australians and has a national footprint. The myHomecare Group’s national presence gives you true flexibility to search for future opportunities across the country while staying within the team.
- **Supportive team with positive culture.**

To apply, upload your resume through SEEK.

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