Client Safety Partner

4 weeks ago

Brisbane, Australia UnitingCare Full time

BlueCare | Client Safety Partner | Care & Governance
- Do you have a passion in transforming client care?
- Support the roll out of programs of work that aligns with the quality framework
- Excellent base salary + salary packaging benefits + 11.5% super
- Access to discounts - entertainment, insurance, hospital admission

Make a meaningful difference with BlueCare

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

An integral part of our big-hearted BlueCare team, as a Client Safety Partner you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Let’s make a meaningful difference, together.

What makes a difference for you?

With a Blue Nurses legacy dating back to 1953, BlueCare is one of Queensland’s largest and most trusted not-for-profit providers of community and in-home care, residential aged care, disability services and retirement living.
- Flexible work arrangements to support work-life balance
- 12 weeks paid parental leave in addition to the government scheme
- Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits
- A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program
- A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
- Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

Your part in our Blue Care team

This is an exciting permanent full-time opportunity to join the BlueCare Care and Governance team and play a part in developing and promoting a culture of continuous improvement that aligns with the quality framework across our aged care services.

Ready to make a difference, together?

Your part in the Care & Governance team

Reporting to the Senior Manager, Care & Clinical Governance, you will ensure the provision of quality care, adherence with regulatory compliance requirements, reinforcing collaboration across all services and support functions. The role will also see you supporting our residential and community leaders to embed change. Responsibilities of the role will include:
- Provide leadership for client safety program in Aged Care and Community Services.- Work collaboratively with services to investigate high risk, high-severity incidents to ensure root causes are identified and system improvement are recognised.- Analyse trends and factors relating to client safety outcomes and advise areas of high risk and organisational improvement.- Develop policy, procedures, tools and documentation relating to client safety, incident management, open disclosure.- Develop and deliver a regular program of education and training relating to incident management, root cause analysis and open disclosure for all key senior service roles.

What makes a difference for us?

You will be a dynamic, energetic and service driven individual. Your strong commitment to quality frameworks, process improvements and high level of stakeholder engagement will ensure a successful transition into the role. Additionally, you will also possess the following skills and experience.- Relevant tertiary qualifications in Nursing/Health discipline or equivalent experience in high level service delivery and quality.- Current AHPRA or professional body registration is highly desirable- Demonstrated knowledge and/or clinical experience in service delivery and quality systems in either the aged care, community care or health sectors.- Proven knowledge of contemporary continuous quality improvement practices and care and clinical governance practices.- Demonstrated leadership experience and management experience, delivering client centred, community-based care services.- Demonstrated competence in analytics of care and clinical indicators with ability to deliver tangible outcomes.- Demonstrated effective interpersonal and written communication skills, including advanced computer skills.- Ability to work autonomously while building strong relationships with a broad range of stakeholders.

BlueCare is proudly part of the UnitingCare Family, we’d love you to be too

Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, you are p

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