Program Manager
4 weeks ago
Build a meaningful career
At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.
Implement and manage holistic health and wellbeing programs for our clients.
Key responsibilities include:
- Developing and growing client relationships in line with company goals.
- Successfully managing assigned clients and organizing their activities and events.
- Liaising between customers and cross-functional internal teams to ensure timely and successful delivery of solutions.
- Operating as the lead point of contact for all matters specific to allocated clients.
- Contributing to planning activities to ensure growth of the business.
- Contributing to quality improvement projects to ensure continuous improvement in service delivery and product development.
- Assisting with high need requests or issue escalations as needed.
About you:
- Proven experience in account management, program management or a similar role.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to manage multiple clients and events and tight deadlines.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and project management software.
- We are committed to the principle of equal employment opportunity for all employees and to providing employees with a safe work environment free of discrimination and harassment. We celebrate and embrace diversity in all its forms and have a zero-tolerance policy for violence, including domestic and family violence._
- Proper completion of probity checks and adherence to State/Territory public health orders is required as part of the recruitment process for all TELUS Health roles._
Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.
Fulfilling work that matters
LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.
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