Medical Administrator/receptionist

3 weeks ago

North Melbourne, Australia Vida Psychology Full time

**Medical Administration Officer**

At Vida, our Admin team is the most important role in our practice - you are the front door to our business, and it goes without saying it’s all about the personal qualities that you bring to the table. You are calm and collected, patient and empathetic and have an eye for detail.

You are open to new people and ideas, culturally sensitive, and able to greet and speak to clients from diverse backgrounds and cultures.

Ideally, you have previous experience in a busy medical or allied health practice position where you can exhibit your excellence in:

- Meeting and greeting clients face to face
- Telephone engagement
- Diary and appointment management
- Data Entry and accuracy, following up on client forms
- Payment processing including EFT, Medicare rebates and HICAPS
- Workflow, task management and prioritization skills
- General housekeeping of practice

We’re looking for someone to make the role theirs, having a resourceful and problem solving nature and to understand confidentiality when managing client/patient information.

We use Freshdesk, Power Diary, and Eway as well as Windows-based software, so it would be great if you did too But if not, we are willing to show you how.

The position we are looking to fill is an ongoing part time position, Monday, Tuesday and Thursday 10:00am-6:00pm.

This position would not be suitable to students or people who have other commitments within these hours. We endeavor to have you here long-term, so this position will not be considering working holiday makers, international students, or people who are not already permanent residents of Australia.

**About us**:
‘Vida’ means ‘Life’ in Spanish, and our values are hinged on enabling people to live meaningful lives. With over 13 years in the practice of psychology, our vibrant, diverse, and dynamic team embodies the Vida Psychology beliefs and values and carries them into the future, as we continue to expand and grow.

Our team is diverse, made up of people from a wide variety of backgrounds, because we believe diversity makes Vida Psychology stronger. We speak English, Urdu, Hindi and Spanish. We share a meaningful purpose, and have strong interpersonal relationships. Our success has been truly phenomenal and if you share our values and our enthusiasm for small business, you will find a home at Vida Psychology.

**Job Type**: Part-time

**Salary**: $29.00 - $30.00 per hour

**Benefits**:

- Maternity leave

Schedule:

- 8 hour shift
- No weekends

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- NORTH MELBOURNE, VIC 3051: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you looking for part time work?

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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