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Assistant Store Manager
4 months ago
**About us**:
Norco is Australia’s largest and oldest dairy co-operative with 128 years of expertise in Australian dairy and agriculture. Proudly 100% Australian farmer owned, Norco is a vertically integrated business with two business units - Foods and AgriSolutions that support our communities and customers through a ground up approach.
**Norco AgriSolutions**
Our first rural store opened in Lismore in 1943 and over the decades we have expanded our range, services, geographic footprint and customer bases to serve all farming needs.
**About the role**:
- Are you passionate about delivering exceptional customer experiences?
- Do you thrive in a retail environment where no two days are the same?
- Are you wanting to take that next step into a management role?
If so, we have the perfect opportunity for you
We are seeking a dynamic and motivated retail sales **Assistant Store Manager** to support our team and help drive sales in our AgriSolutions rural retail store. As a vital member of our team, you'll have the chance to make a real impact, inspire your colleagues, and create memorable shopping experiences for our valued customers.
**In the role of Assistant Store Manager, you will**:
- Lead by example and provide outstanding customer service to ensure an unforgettable shopping experience.
- Assist the team to achieve and exceed sales targets and KPIs.
- Manage inventory, including stock replenishment and merchandising to maintain a visually appealing store.
- With the Store Manager, develop and implement sales strategies to drive business growth and increase profitability.
- Supported by the Store Manager, foster a positive and collaborative work environment where teamwork and excellence thrive.
- Handle customer inquiries, resolve complaints, and ensure customer satisfaction at all times.
- Be innovative, creative, and passionate about supporting the local and wider community through the provision of solution-focused advice and service.
- Previous experience in retail sales or customer service is essential, with at least 1 year in a leadership role is beneficial though not essential.
- Excellent communication and interpersonal skills.
- Strong organisational and time management abilities.
- A results-driven mindset with a passion for exceeding targets.
- Flexibility to work rostered weekends, attend training, and promotional events when required (shows, etc).
- Knowledge of retail operations and familiarity with inventory management systems is a plus.
**Why should you join the team at Norco?**
- Work for a successful, secure and reputable Australian company.
- Be a part of a friendly, supportive and community minded team.
- On the job training provided.
- Access to our free and confidential Employee Assistance Program.
- Enjoy a competitive salary.
- Join our Leadership Development Program.
If you're ready to take the next step in your retail career and join a dynamic team dedicated to delivering excellence, we want to hear from you Drop in and meet our team, check out our store, take a tour
**At Norco, we are committed to a diverse and inclusive workforce to create better outcomes for all.
