Optical Sales Assistant

We are a leading provider of eyecare services and eyewear solutions, dedicated to delivering exceptional customer experiences and improving people's lives through authentic quality care.

We are seeking a passionate and customer-focused Retail Optical Assistant to join our team in Kyogle. As a key member of our team, you will be responsible for providing exceptional customer service, assisting with sales and promotions, and maintaining a high level of product knowledge.

• Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
• Assist with sales and promotions, including processing transactions and maintaining accurate records.
• Maintain a high level of product knowledge, staying up-to-date on new products and services.
• Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
• Contribute to a positive and inclusive work environment, promoting a culture of respect and teamwork.

• A competitive monthly bonus scheme.
• Substantial discounts through our rewards and recognition program.
• Generous yearly product reimbursements.
• World-class training program, provided by our training team and in-store mentors.
• Local and global volunteering opportunities with OneSight.
• The opportunity to work with leading eyewear brands, including Ray-Ban, Oakley, and Prada.

• Previous retail experience, ideally within the optical industry.
• Excellent communication skills and the ability to be empathetic with customers.
• Passion for helping people and delivering exceptional customer service.