Customer Service Administrator

2 months ago

Kewdale, Australia O'Brien Glass Industries Limited Full time

**Part Time 24 hours/week**:

- ** Employee benefits program**:

- ** Work life balance**

**Due to continued growth, our Perth **Glazing Branch is seeking a highly-motivated, enthusiastic and passionate Customer Service Administrator to deliver first class service to our new and existing customers.**

**About us**:
At O'Brien®, we put our customer at the heart of everything that we do, serving more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien® is also part of Belron®, the world's leading glass specialists operating in 35 countries.

**About the Role**:
Our **Customer Service Administrator** is the first point of contact to our Customers. Therefore this role requires excellent listening, communication and understanding skills. You may also need to make out-bound calls, depending on the needs of the customer.

You will be supported by a team of experienced leaders and will have access to a range of benefits. You will receive training as well as ongoing coaching and support.

In this role, you will be required to undertake the following duties:

- Providing first class service to all customers using your amazing people and communication skills
- Keep customers appraised of delivery lead-time
- Raise Job Authorities and invoices by utilising branch computer system
- Follow up on quotes/ leads from our customers
- Be a valuable member of our team, contributing to our success and actively helping to create a positive environment

**About you**:
You will have already worked in a retail, administration or customer service and/or sales role, can quickly build rapport and strive to deliver exceptional customer service at all times.

**To be successful in this role you would need to possess the following**:
Essential skills & competencies:

- A true passion for delivering customer service excellence
- Confident, engaging approach and a natural ability to communicate
- Excellent self organisation and time management skills
- Honesty, Accountability, and respect & able to contribute to our vision of a great place to work with disciplined people.

Experience and Qualifications:

- Retail, administration or customer service experience
- Intermediate to Advanced computer skills

As part of **Belron®**, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customer's each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business,and we need talented people like you to keep us strong.

We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A work place where you can be your best you.

**O’Brien®** is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.

  • Customer Service Administrator

    4 days ago

    Kewdale, Western Australia O'Brien Glass Industries Limited Full time

    Part Time 24 hours/week:- Employee benefits program:- Work life balanceDue to continued growth, our Perth Glazing Branch is seeking a highly-motivated, enthusiastic and passionate Customer Service Administrator to deliver first class service to our new and existing customers.**About us:At O'Brien, we put our customer at the heart of everything that we do,...

  • Customer Service Representative

    2 days ago

    Kewdale, Australia safeman Full time

    Responsible For: - Data entry of customer orders. - Answering incoming calls. - Assisting customers with queries and product selection. - Serving customers at trade counter. - Fostering customer relationships - Customer Administration duties - e.g. Back order reporting Qualifications: - Essential ▪ High School Year 12 Experience; - Customer service /...

  • Customer Service Supervisor

    4 weeks ago

    Kewdale, Australia Scania Australia Full time

    Role SummaryLead  & mentor our CSA Service Team. Enjoy a friendly, supportive environment.  Vehicle/transport industry exp preferable. Kewdale Branch. Job ResponsibilitiesWhat we can offer you A dynamic and inclusive work culture - be part of a great team environment A company that is enjoying record growth and eligibility for monthly bonus scheme ...

  • Customer Service Supervisor

    2 weeks ago

    Kewdale, Australia Scania Australia Full time

    Role SummaryLead  & mentor our CSA Service Team. Enjoy a friendly, supportive environment.  Vehicle/transport industry exp preferable. Kewdale Branch. Job ResponsibilitiesWhat we can offer you A dynamic and inclusive work culture - be part of a great team environment A company that is enjoying record growth and eligibility for monthly bonus scheme ...

  • Customer Service Officer

    4 weeks ago

    Kewdale, Australia carsales Full time

    What’s on offer 22 weeks paid parental leave for primary caregivers, including an extra five days of 'Leave Up Your Sleeve' upon return to work. Two weeks paid secondary caregivers leave, with the option to access two weeks of your sick/carers leave on top of this. We also have regular Hackathons, lots of training and development opportunities and...

  • Customer Service Officer

    4 weeks ago

    Kewdale, Australia carsales Full time

    Job DescriptionWhat you’ll dotyresales and tyreconnect businesses, both of whom aim to create a hassle-free tyre purchasing experience for both B2C and B2B customers alike. Their seamless eCommerce network links all the big tyre brands with the largest tyre fitment network in Australia.This is your opportunity to assist our customers through their journey...

  • Customer Service Officer

    2 weeks ago

    Kewdale, Australia carsales Full time

    Job DescriptionWhat you’ll dotyresales and tyreconnect businesses, both of whom aim to create a hassle-free tyre purchasing experience for both B2C and B2B customers alike. Their seamless eCommerce network links all the big tyre brands with the largest tyre fitment network in Australia.This is your opportunity to assist our customers through their journey...

  • Customer Service Officer

    3 days ago

    Kewdale, Western Australia carsales Full time

    Job DescriptionWhat you'll dotyresales and tyreconnect businesses, both of whom aim to create a hassle-free tyre purchasing experience for both B2C and B2B customers alike. Their seamless eCommerce network links all the big tyre brands with the largest tyre fitment network in Australia.This is your opportunity to assist our customers through their journey...

  • Customer Service Officer

    3 days ago

    Kewdale, Western Australia carsales Full time

    What's on offer A place where you can move your career forward, where you'll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world. We're proud to be recognised as one of Australia's Best WorkplacesTM by Great Place to Work, an AFR BOSS Best Place to Work, a Family Friendly...

  • Customer Service Officer

    3 days ago

    Kewdale, Western Australia carsales Full time

    What's on offer 22 weeks paid parental leave for primary caregivers, including an extra five days of 'Leave Up Your Sleeve' upon return to work. Two weeks paid secondary caregivers leave, with the option to access two weeks of your sick/carers leave on top of this. We also have regular Hackathons, lots of training and development opportunities and we...

  • Customer Service Officer

    3 weeks ago

    Kewdale, Australia carsales Full time

    What’s on offer 22 weeks paid parental leave for primary caregivers, including an extra five days of 'Leave Up Your Sleeve' upon return to work. Two weeks paid secondary caregivers leave, with the option to access two weeks of your sick/carers leave on top of this. We also have regular Hackathons, lots of training and development opportunities and...

  • Customer Service Officer

    4 days ago

    Kewdale, Western Australia carsales Full time

    Job DescriptionWhat you'll dotyresales and tyreconnect businesses, both of whom aim to create a hassle-free tyre purchasing experience for both B2C and B2B customers alike. Their seamless eCommerce network links all the big tyre brands with the largest tyre fitment network in Australia.This is your opportunity to assist our customers through their journey...

  • Customer Service Officer

    4 weeks ago

    Kewdale, Australia carsales Full time

    **Company Description** Are you ready to be a big part of something big?** At carsales, we're all about making buying and selling a great experience. For 25 years we’ve been evolving with the new economy to help people choose how they move today and tomorrow. When it comes to your career, we want to provide big opportunities to help you make a big...

  • Customer Service Advisor

    4 weeks ago

    Kewdale, Australia Scania Australia Full time

    Role SummaryJoin a fantastic team, use your excellent customer relationships mgt. Vehicle/transport industry experience preferable. Kewdale based. Job ResponsibilitiesWhat you will do Based in Kewdale and as part of the Aftersales Development Team, you will be ensuring the customer’s needs and expectations are met throughout their Scania experience whilst...

  • Customer Service Officer

    3 days ago

    Kewdale, Western Australia carsales Full time

    Company Description Are you ready to be a big part of something big?**At carsales, we're all about making buying and selling a great experience. For 25 years we've been evolving with the new economy to help people choose how they move today and tomorrow.When it comes to your career, we want to provide big opportunities to help you make a big impact. But for...

  • Customer Service Officer

    3 days ago

    Kewdale, Western Australia carsales Full time

    Company Description Are you ready to be a big part of something big?**At carsales, we're all about making buying and selling a great experience. For 25 years we've been evolving with the new economy to help people choose how they move today and tomorrow.When it comes to your career, we want to provide big opportunities to help you make a big impact. But for...

  • Customer Service Officer

    4 weeks ago

    Kewdale, Australia Carsales Full time

    Company DescriptionAre you ready to be a big part of something big? At carsales, we're all about making buying and selling a great experience. For 25 years we’ve been evolving with the new economy to help people choose how they move today and tomorrow. When it comes to your career, we want to provide big opportunities to help you make a big impact. But...

  • Customer Service Officer

    2 weeks ago

    Kewdale, Australia Carsales Full time

    Company DescriptionAre you ready to be a big part of something big? At carsales, we're all about making buying and selling a great experience. For 25 years we’ve been evolving with the new economy to help people choose how they move today and tomorrow. When it comes to your career, we want to provide big opportunities to help you make a big impact. But...

  • Customer Service Officer

    4 days ago

    Kewdale, Western Australia Carsales Full time

    Company DescriptionAre you ready to be a big part of something big? At carsales, we're all about making buying and selling a great experience. For 25 years we've been evolving with the new economy to help people choose how they move today and tomorrow. When it comes to your career, we want to provide big opportunities to help you make a big impact. But for...

  • Customer Service Sales Consultant

    2 weeks ago

    Kewdale, Australia O'Brien Glass Industries Limited Full time

    **We are currently looking for Customer Sales Consultants for our Glazing Division.** We are looking for superstars who have strong customer service and the ability to provide quotes and bookings to customers. You can work full time in the branch or hybrid to create your work / life balance. If you have worked in an insurance, sales or retail environment,...