Animal Management Officer

7 days ago

Ballarat, Australia City of Ballarat Full time

**Permanent, Full-time position with a Monthly Rostered Day Off (RDO)**:

- **Band 4 Salary from $63,507 - $67,689 per annum plus super***

**The Role**:
A permanent, full-time position exists in our Animal Management team as Animal Management Officer. This position is required to undertake a range of activities to meet Council’s Animal Management Service responsibilities and to provide efficient and effective customer service by responding to enquiries, including attendance on site to resolve animal management situations to ensure community safety and wellbeing and the protection and conservation of our natural and manmade environment.

Reporting to the Team Leader Animal Management you will provide assistance to the Community to achieve and implement corrective actions relating to animal confinement and care by:

- Assist the Animal Management Services team and its management in respect to animal management and associated local laws.
- Ensuring all briefs of evidence meet the statutory and evidential requirements and that appropriate action has been taken to facilitate court action.
- Issue Animal Infringement Notices (when required) pursuant to the _Domestic Animals Act 1994_ and Councils Local Laws, in accordance with the _Infringements Act 2006_ and Council’s policies and procedures.
- Attend to on-site situations that require resolution to protect community safety and wellbeing. Typical examples include dog attacks, dog barking, animal nuisance complaints, securing roaming dogs, other animal-related issues that are causing an immediate threat to public safety (excluding wildlife issues).
- Participate in an After Hours roster once a month for a seven-day period by responding to telephone enquiries and providing effective animal management emergency services through on site attendance.
- Manage animal management enforcement cases from start to finish in accordance with Council’s standard operating procedures.
- Provide advice and education to external customers on animal management issues and associated Local Laws.

**About You**:

- Completion of training course(s) in Municipal Law Enforcement with a focus on animal management is preferred; or
- Knowledge and experience in handling a variety of animals, with particular experience in handling dogs and livestock.
- Proficient in the use of computer software such as word processing and database packages.
- Experience in dealing with difficult customers and situations.

**Key Selection Criteria**:

- Experience in Animal Management with experience in handling dogs and livestock. Proficiency in the use of computer software such as word processing and database packages.
- Excellent written and oral communication skills, including the ability to prepare letters, memoranda’s, investigation reports and brief preparation.
- Time management skills with the ability to prioritise tasks.
- Experience in dealing with difficult customers and dispute resolution.
- Knowledge and understanding of health and safety issues relevant to work activities and work area.
- Current Victorian Drivers Licence.

**To Apply**:
The closing date for this position is **Sunday 12th May 2024**. Please ensure that you provide a cover letter, current resume and answer screening questions based on the key selection criteria. The successful applicant will be required to undergo a full employment medical and police check.

**Contact**:
For any additional questions, please contact** Clare Douglas-Haynes, Coordinator Animal Services on 0419 346 565.**

**Job Ref**:

- CJ000241

**Submitted**:

- 26-04-2024
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