Customer Service Coordinator
4 months ago
**About the Role**:
As the Customer Service Coordinator you will be responsible for the day-to-day activities for events including configuration, ticket event builds, and overseeing and supporting the event day ticketing team. This is a full-time permanent position with working days from Tuesday to Friday.
**Key Responsibilities**:
Creating all ticket event builds for Events;
Ticketing configuration and administration;
Maintaining and administering the ticket-scanning processes;
Act as SME of the MoshTix and GateLink systems including troubleshooting in collaboration with IT on event days;
Maintaining and administering the ticket-scanning processes; and
Coordination of Owners ticketing, COMP / CONTRA and all internal ticketing requests.
**You will have**:
At least 1 years experience in a similar role within functions and conferences hospitality / hotel / sports / events or catering industry;
Outstanding attention to detail, team work, and organisational skills; and
Highly competent computer skills (i.e., Word, Excel, Adobe, Outlook and specialised packages relevant to role).
**Benefits on offer**:
Progressive employer with an exciting and changing environment;
Dynamic and supportive culture;
Join a high-performing team that celebrates success;
Discounts and benefits program;
Strategic focus on commercial growth business-wide; and
Onsite cafe with employee discounts.
Please submit your resume in Word format only.
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