Cafm Application Administrator

3 weeks ago

Melbourne, Australia The Royal Melbourne Hospital Full time

-Location: Melbourne | Northern Metropolitan
Job type: Full time
Organisation: The Royal Melbourne Hospital
Salary: Salary not specified
Occupation: Administration/Secretarial, IT and Telecommunications
Reference: 75533

**CAFM Application Administrator**
- **Be an integral part of the digital transformation journey at The Royal Melbourne Hospital**:

- ** Join us in this innovative role providing administrative support to the digital facilities information system (CAFM-TRIRIGA)**:

- **Admin Officers Award (HS2) - Full time (80 Hrs f/n + Monthly ADO)**:

- **Be part of our small yet energetic team within the CAFM Program of Facilities Management**

**The Royal Melbourne Hospital**
- As one of the largest health services in Victoria, and a team of more than 12,000 strong, we provide a comprehensive range of specialist medical, surgical, and mental health services; as well as rehabilitation, aged care, outpatient and community programs. We are a designated state-wide provider for services including trauma, and we lead centres of excellence for tertiary services in several key specialties including neurosciences, nephrology, oncology, cardiology and virtual health.
- Surrounded by a Parkville Precinct of brilliant thinkers, we collaborate to set new benchmarks in health excellence - benchmarks that impact across the globe. While the work we do takes us in inspiring new directions; caring for each other, our patients and consumers is as essential to who we are, as any scientific breakthrough we make. We put people first - leading with kindness and working together, we excel as one Royal Melbourne Hospital.

**Your new team**
- Based at Parkville (re-locating to North Melbourne late 2024), we are currently offering an exciting opportunity for a highly-motivated Administrator (HS2) to join our small, friendly team on a full time basis. Offering flexible working arrangements, a monthly accrued day off (ADO) and we are an organisation with strong values, committed to advancing healthcare.
- The CAFM facilities information management system is a cloud-based software named TRIRIGA by IBM Australia. The system is a recently deployed digital integrated workplace management software from which many of our clinical and non-clinical services operate. The CAFM Program auspices the system software across the organisation including our satellites and supports this Application from desktop, portfolio, CAD, functionality configuration, mobility, training and user support.
- Reporting under the direction of the Platform Manager, the position will work closely with the Application Owner, Portfolio Support Administrator and Program Director making up the CAFM team.

**The Role**
- The role requires an experienced and capable Administrator with strong, computer, organisational and problem solving skills including an attention to detail. You will demonstrate an aptitude to learn, good initiative, effective listening and customer focused skills. With an ability to communicate well across all levels of management, you will have a considerable degree of autonomy and developing capability. This role is full of a variety and different types of tasks and therefore requires excellent organisational and planning skills. Please review our Position Description on the key accountabilities of this role.

**-2-**

**The role is mixed with a variety of tasks including**:

- Being an active listener with good oral communication skills;
- Assist with the on-boarding process of new starters, employee profile changes and staff terminations within the database;
- Reporting of CAFM activity data for Managers including spreadsheet extracts and dashboard reports;
- Assist with the user acceptance testing of workflows for stakeholder groups;
- Provide CAFM-TRIRIGA user training guidance and learning materials for the various stakeholder user groups, this includes video material & user guides for our educational learning hub;
- Support the Service Managers in setting up various system requirements such as service agreements, request classes, schedules, workgroups etc in the database;
- Support the CAFM Application Owner in planned outage testing (occasionally this requires ad hoc out of hours overtime - approx. 4 times per year)
- Ability to work autonomously and collaboratively as part of a team;

**The successful applicant **MUST** be able to address the **following Selection Criteria in your Application**:

- Strong administrative experience including planning and organisational skills;
- Ability to demonstrate good initiative with a strong aptitude towards problem resolution;
- Highly developed listening, communication and interpersonal skills;
- Ability to establish and build constructive working relationships at all levels & stakeholder groups;
- Ability to accept direction and work autonomously as part of a team;

The position is a permanent full time equivalent with a monthly ADO. We are a values-based organisation offering comprehensive Health &

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