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Operations Officer

4 weeks ago

North Adelaide, Australia Entree Recruitment Full time

**Full-time role based in North Adelaide | Off-street parking | Competitive Salary**
- ** Support a range of operational and banking process functions**
- ** Join a stable and supportive team that values career progression**

**About the Company**

Lutheran Laypeople's League (LLL) Australia is a not-for-profit Australian success story established in 1921. As an Authorised Deposit taking Institution, they offer a range of savings accounts and charitable financial services, providing loans to Lutheran Church of Australia (LCA) churches, schools, aged care facilities and other organisations. Proud of their meaningful relationships and missional work with clients, LLL strive to help people and communities achieve their financial goals and deepen their missional work.

**About the Role**

As the Operations Officer, you will report to the Operations Team Leader and support various operations functions. Central to your role is the daily fulfilment of the front office, customer service and cash handling activities, and the provision of back-office tasks. The Operations team will work in a manner that supports LLL's values and achievement of its business objectives by providing tailored, quality services and ensuring high levels of support and advice are delivered to customers.

**Duties**
- Provide exceptional customer service
- Provide personal advice regarding LLL’s savings account products
- Assist with deceased estates
- Action account maintenance requests and respond to internet banking enquiries
- Assist with other core banking activities

**Skills & Experience**
- At least two years’ experience in banking or financial services
- Current knowledge of relevant industry standards and best practice
- Strong analytical and problem-solving skills
- Excellent customer service and communication skills
- A high degree of self-motivation and independence

**Culture & Benefits**

LLL boasts a purposeful and stable culture with a strong sense of community. They pride themselves on their ability to support their medium-sized team, resulting in mínimal staff turnover over the years. Passionate about providing an employee experience full of opportunities for staff to develop and grow in their careers you will enjoy various benefits including career progression, being right in the heart of the North Adelaide shopping precinct, free on-site parking, and health and wellbeing initiatives.

**How to Apply**
- Sector:

- Accounting, Finance & Banking,- Contract type:

- Permanent
- Location:

- North Adelaide
- Job Reference:

- JO-2302-7652
- Contact name:

- Joanna Slaven
- Job published:

- about 1 hour ago

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