Customer Service Officer

5 months ago


Melbourne Northern Suburbs, Australia Frontline Recruitment Full time

**Full-time Customer Service Officer**

**Epping**

**Home Improvement & Trade sales**

An exciting opportunity has become available to become part of an Australian-owned retailer, renowned for their quality building and renovation solutions for over 75 years. Their expert staff offer DIY options to consumers as well as trade sales to the building industry. Their staff are passionate about the brand, with a professional approach & dedication to customer service excellence.

**About The Role**
- Customer interaction via phone, ensuring an outstanding customer service experience.
- Processing and entering orders with pace and precision.
- Commitment to continual growth, learning & training.
- Collaboration with team members, customers and other departments as required.

**Skills and Experiences Required**
- Previous customer service experience preferred.
- Computer and data entry skills.
- Excellent communication and interpersonal skills.
- A genuine passion for customer experience by working with enthusiasm, energy, and pace.
- Facilitate a timely response to customer concerns and queries.
- An eagerness to learn about products and services.

**Rewards and Benefits**
- Career Growth: Join a company that values and invests in the development of its employees, offering opportunities for career progression.
- Employee Discounts: Enjoy exclusive discounts.
- Training and Development: Access ongoing training and development programs to enhance your skills and knowledge.
- Roster and Salary: Receive a competitive salary package with a flexible roster.
- Health & Well-being Initiatives: Employee assistance program and well-being support.

If you have a passion for providing excellent customer service and are have previous experience in the building and manufacturing industry, we invite you to apply.

Recruitment consultant: Jessica Whitaker

Job Reference: 199244

Alternatively, for a confidential discussion, please contact **Jessica Whitaker **on **0433 857 221 **quoting the reference number above, or check out our website for other available positions.



  • Melbourne Northern Suburbs, Australia Page Personnel Full time

    Epping Location - Excellent Team Culture **About Our Client**: Reporting to the Customer Service Team Leader, your main role and responsibilities will include but not limited to: - Data entry and processing of customer sales orders, daily via SAP. - Working closely with internal territory manages to process customer requests. - Coordinating freight and...


  • Melbourne Northern Suburbs, Australia Page Personnel Full time

    Excellent Training and Development - Tight-knit and fun team culture **About Our Client**: Reporting to the Customer Service Manager, your main role and responsibilities will include but not limited to: - Data entry and processing of customer sales orders, daily via Microsoft Dynamics. - Development of customer relationships through high quality...


  • Melbourne Northern Suburbs, Australia HAYS Full time

    Digital Customer Service Officer I Bundoora & Broadmeadows | Temp ongoing Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced drivers and registered...

  • Customer Service

    5 months ago


    Melbourne Northern Suburbs, Australia HAYS Full time

    Customer Service & Retention Officer | Northern suburbs | FT, permanent | Up to $70,000 + super | ASAP start Do you have previous customer service and retentions experience in banking or finance? Have a passion for all things money and finance? Looking for your next opportunity? Look no further! **Your new company** Hays are proud to partner with one of...


  • Melbourne Northern Suburbs, Australia Hudson Australia Full time

    **Job Title**: Billing Customer Service Officer **Position Details**: - **Employment Type**: Full-time - **Division / Department**: Corporate Services / Financial Transactional Services - **Reports To**: Team Leader Billing Customer Service - **Pay**: $40/hour - **Hours**: Full time - Contract: 6 months with possibility of extension - **Location:...


  • Brisbane Northern Suburbs, Australia Page Personnel Full time

    12 Month FTC - Based in North Brisbane **About Our Client**: A lot of the time, this role will demand a high volume of calls to be answered amongst the team, so we are looking for someone who can multi-task whilst still providing excellent customer service. This position plays a critical role in making sure we delight our customers, making sure the right...


  • Melbourne Eastern Suburbs, Australia Page Personnel Full time

    Scoresby Location - Temporary to Permanent Role **About Our Client**: Reporting to the Operations Manager, your main role and responsibilities will include but not limited to: - High-volume sales order data entry of customer orders, daily, using SAP. - Answering inbound calls from customers. - Forwarding customer feedback and complaints to the relevant...


  • Melbourne Northern Suburbs, Australia Page Personnel Full time

    Epping Location - Excellent Co-Leadership Role **About Our Client**: Our client is a well-known and high-profile agricultural business, who specialise in working with local and interstate farmers to provide the best services, outcomes, and realistic advice in order for their business to successfully achieve growth in both the short and long term. Being in...

  • Service Desk Officer

    5 months ago


    Melbourne Northern Suburbs, Australia HAYS Full time

    Exciting new opportunity in Melbourn'es Norther Suburbs **Your new company** Your new company is positioned within the Local Government sector, based in the northern suburbs of Melbourne. We are actively seeking an accomplished Service Desk Officer to join the team and take the next step in your career with an exciting new contracting opportunity. **Your...


  • Melbourne Eastern Suburbs, Australia HAYS Full time

    Digital Customer Service Officer I Heatherton / Ringwood locations | Temp ongoing contract | November start Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all...


  • Melbourne Eastern Suburbs, Australia HAYS Full time

    Digital Customer Service Officer I Frankston location | Temp ongoing contract | November start Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Customer Engagement AssociateAs a key member of our Customer Engagement Centre team, you will play a vital role in delivering exceptional customer experiences across all business units. Reporting to the Senior Customer Engagement Associate, your responsibilities will include:Key Responsibilities:Providing superior customer service, prioritizing the customer...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Customer Engagement AssociateAs a key member of our Customer Engagement Centre team, you will play a vital role in delivering exceptional customer experiences across all business units. Reporting to the Senior Customer Engagement Associate, your primary responsibilities will include:Key Responsibilities:Providing superior customer service, prioritizing the...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Customer Engagement AssociateAs a key member of our Customer Engagement Centre team, you will play a vital role in delivering exceptional customer experiences across all business units. Reporting to the Senior Customer Engagement Associate, your responsibilities will include:Key Responsibilities:Providing superior customer service, prioritizing the customer...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Customer Engagement AssociateAs a key member of our Customer Engagement Centre team, you will play a vital role in delivering exceptional customer experiences across all business units. Reporting to the Senior Customer Engagement Associate, your responsibilities will include:Key Responsibilities:Providing superior customer service, prioritizing the customer...


  • Melbourne South Eastern Suburbs, Australia Dynamic Staffing Solutions Full time

    **Customer Service Officer** Are you passionate about providing exceptional customer experiences? Do you thrive in a dynamic environment where no two days are the same? If so, we want you on our team! **About Us** This trusted business, with over 50 years of excellence in manufacturing, is a renowned leader in the construction and building industry,...


  • Melbourne South Eastern Suburbs, Australia Page Personnel Full time

    On-Going Contract! - Heatherton Location with Free Parking. **About Our Client**: Reporting to the Customer Service Manager, your main role and responsibilities will include but not limited to: - Process of customer sales order data entry of customer orders, daily. - Data integration and ensuring the CRM database is continuously up to date. - Organising...


  • Sydney Western Suburbs, Australia Synaco Global Recruitment Full time

    **The company** A well established business who pride themselves on their exceptional service, quality, and expertise in the steel industry. They are known as the go to company with a national footprint, with the largest warehouse facility of all steel distributors. **Role Overview**: We are looking for a Customer Service Officer, to join the team on an...


  • Sydney Western Suburbs, Australia Zoom Recruitment Full time

    **The client**: - A market leading energy company - Located in Arndell Park - On site parking **The role**: - Inbound customer service - A phone based role, 60-90 calls per day - Taking orders, organising deliveries, handling disputes - Office hours Monday to Friday, 38 hours per week - Around $33ph casual plus super - Some previous customer service...


  • Sydney Western Suburbs, Australia HAYS Full time

    Customer Service Officer | 6-Month Fixed Term Contract | $55k + super | Penrith Region **Your new company** This organisation based in the Penrith region is looking for a Customer Service Officer to join their team on a 6-month fixed term basis. This company is part of a recognisable national corporation with a focus on providing high-quality goods to the...