Microsoft 365 Solutions Specialist

3 weeks ago

Melbourne, Australia RMIT VN Full time

Overview:

- Microsoft 365 Solutions position available, permanent role. Based at the Melbourne CBD campus (Hybrid role), and Flexible Working Arrangements

About the Portfolio

The Operations Portfolio enables an integrated, enterprise-wide delivery for best practice student and staff experiences.

The Portfolio incorporates the following business units: Enterprise Projects and Business Performance (EPBP), Communications, People, Information and Technology Services (ITS), Office of the Chief Operating Officer, Procurement and Vietnam Operations.

The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables the overall experience for both groups. The Portfolio is integral in bringing the RMIT strategy to life across the globe. Each of these functions supports the global operations of the University both directly as well as through its controlled entities.

The Information Technology Services (ITS) function provides RMIT University with current and emerging Technology systems and services. Our vision of “unleashing technologies to enable great experiences for RMIT communities” supports a proactive and leading-edge technology ecosystem, mindset and delivery empowering the advancement of the University’s commitment to advancing Lifelong Learners.

The Role

The Microsoft 365 Solutions Specialist is responsible for providing project support and solutioning services across the Microsoft 365 platform at RMIT University as well as reporting on platform utilisation, health, and areas of opportunities.

The role involves working closely with the ITS Business Technology Partners, college stakeholders, and Microsoft to contribute to service improvements. The role will also provide support for end users, VIP support, vulnerability, and risk management.

RMIT has a Global presence, as such this role will need to contribute to the Microsoft 365 platform services for Australia, Spain, and Vietnam.

About You
- Do you strive for excellence?
- Do you love working in a collaborative team environment?
- Do you want to work with people that excel in their fields? RMIT is an industry leader in a wide variety of disciplines and is widely connected to industry?
- Do you want a challenge?
- Do you want to work on a wide variety of projects?
- Do you want to see success?
- Do you want to be part of an organisation that has large support networks and believes in work and life culture?

Skills & Experience
- Mandatory - requirement of 5 years in a Microsoft 365 specialist or similar role.
- Mandatory - demonstrable experience in providing consulting, innovation, and project services across Microsoft 365 and related technologies in a large organization.
- Mandatory - experience with Microsoft 365 collaboration stack, including Office 365, SharePoint Online, OneDrive, and Teams.
- Previous involvement in large-scale SharePoint Online and OneDrive environment rollouts and ongoing support.
- Demonstrable experience in providing Microsoft 365 support to end users.
- Demonstrated experience in developing and implementing technology roadmaps aligned to enterprise strategy and operational metrics and platform practices in large enterprise environments.
- Strong technical and thought leadership with demonstrable experience.
- Demonstrated ability to build effective, trusted relationships in a collaborative and engaging manner with a broad range of internal and external stakeholders.

To Apply

Please submit your CV addressing your suitability for this position by clicking on the ‘Apply’ link below.

Please click on the Position Description to learn more about the role.

We will be running a rolling recruitment process, so please do not wait until the closing date to apply.

When you join our team, you'll be able to access a range of benefits:

- From travel to fitness, there's something for everyone

Applications Close:
17 Feb 2024 11.59 pm
- RMIT is an equal opportunity employer committed to_
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- being_
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- or visit our Careers page for more contact information - _
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- We are a Circle Back Initiative Employer - we commit to respond to every applicant._

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