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Customer Service

3 months ago

Brisbane, Australia Centurion Full time

**The Opportunity**:
Join one of Australia’s largest privately-owned transport and logistics companies as an important part of the Redbank operations team We are seeking a dedicated professional to manage incoming and outgoing communications, provide exceptional customer service, and direct administrative activities in the office while learning and growing their experience in the transport and logistics industry. If you’re ready to contribute to a dynamic team, we want to hear from you

**Culture & Benefits**:

- **Permanent full time **position working **MON - FRI (**10am to 6pm) **and** **based in our well-established** Redbank depot**:

- One of Australia’s largest privately owned Transport and Logistics Companies
- Close-knit team with supportive management and career development within the company
- Attractive team benefits, stability, and exciting national growth opportunities
- Career development with extraordinary opportunities on a national scale
- Discounts on one of Australia's largest health insurance companies
- Fast-growing organisation, with excellent training, progression, and support

***

**Tasks & Responsibilities**:

- Assist management and staff with various administrative tasks including data entry, filing, and document preparation
- Provide exceptional customer service by handling inquiries, assisting clients, and resolving issues in a friendly and professional manner
- Work with various teams to ensure smooth operations
- Assisting with invoicing clients, tracking payments, and managing accounts receivable
- Assisting in implementing quality control measures to ensure work meets industry standards and client expectations
- Entering data into relevant systems, generating reports, and maintaining accurate records

**Skills & Experience**:

- Ability to manage multiple tasks, prioritize responsibilities, and maintain efficient workflows
- Strong verbal and written communication, as admins often interact with various stakeholders
- Capacity to identify issues and find solutions to challenges that arise in day-to-day operations
- Excellent verbal and written communication skills, essential for interacting with various stakeholders.
- Aptitude for identifying issues and developing solutions to address challenges in day-to-day operations.

**Why Join Centurion?**

Centurion is one of Australia’s largest independently owned and operated logistics (3PL) and transport companies. Based in Perth, Western Australia but operating across Australia, we have significant mobile, land and infrastructure assets nationwide, including 41 distribution centres and a fleet of more than 2,000 vehicles. This ensures Centurion provides flexible and reliable supply chain solutions for all our customers. Centurion is a values driven organisation operating with the vision of being the leading logistics partner for stakeholders in the commodity rich communities of Australia.

**Ready to take on a new challenge?**

Before an offer of employment can be made, Centurion requires verification of Australian working rights and participation in a pre-employment medical.