Processing Support Officer

4 weeks ago

Parramatta, Australia Transport For NSW Full time

**Processing Support Officer (6 Months Temporary Opportunity)**:

- Organisation/Entity: Transport For NSW- Job category: Projects- Job location: Parramatta, NSW, AU, 2150- Job reference number: 94024- Employment type: Fixed Term Full-Time- Salary range: $86594.0-$91002.0**Your career path could surprise even you, there's so much variety.**

**Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.**

**In this role, you'll**:
Work as part of a team delivering integrity of the vehicle registration registers including the Written-Off Vehicle Register, the issuing of Vehicle Identification numbers, detecting and deterring illegal registrations and collaborating with other regulatory and law enforcement agencies to prevent vehicle fraud.

This role will see you monitoring and ensuring compliance of the Written-off Vehicle Register including processing written off vehicle notifications, managing amendments and reversals, responding to telephone inquiries, and investigating and resolving customer and stakeholder issues.

You will navigate the database and use your stakeholder management skills to provide accurate data and timely advice to stakeholders in a high volume environment.

**Please note this is an office based role located in Parramatta and is a temporary full-time opportunity to 24 December 2024.**

For more information on this position and business unit, view the role description.

**About you**

Your strong attention to detail, communication and data entry skills formed across roles where you have been required to process high volume data will see you excel in this role where you will be using your ability to work under pressure and to deliver a fast accurate service to your stakeholders. You're recognised as a customer service professional with the ability to manage competing tasks while always maintaining confidentiality.

You will be able to utilise the skills which you have developed working in a regulatory or compliance related area or knowledge you have acquired while working in an environment where you have gained a strong understanding of processes relating to Vehicle Identification or Written -Off Vehicles.

**Who we are**

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

**Join us**

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This is an in-person, on-site role.

**Applications close: 11:59 pm 4th June 2024.**

People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

**Job Segment**:Compliance, Data Entry, Law, Temporary, Database, Legal, Administrative, Contract, Technology

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